We are seeking a passionate, high energy, Field Service Engineer. Our strength is built on our ability to work together. Our diverse set of backgrounds offer different perspectives and new ways of thinking. It encourages lively discussions, inspires thought leadership, and helps us build better solutions for our people and clients. We are looking for someone who thrives in this setting and is inspired to craft relevant solutions through true collaboration. If you are excited by change, and excel through autonomy, we would love to hear from you!

Why choose cognizant?

It takes a lot to succeed in today’s fast-paced market, and Cognizant has become a leader in the industry. We love big ideas and even bigger dreams. We stand out because we put human experiences at the core. We help clients engage customers by envisioning and building creative products and services. We develop go-to-market strategies and invent entirely new business models, ensuring that every company we work with walks away with both support and a plan. Everything we do at Cognizant we do with passion—for our clients, our communities, and our organization. It’s the defining attribute that we look for in our people.

What do you need to succeed?

Job summary

• Advanced level computer (Windows/Mac) hardware/software and printer hardware troubleshooting. Support will also extend to endpoints like A/V systems in conference rooms
• Ability to deliver excellent support
• Confirmed experience in operating in a high-pressure/stringent service level response and resolution environment. Proactive and preventive diagnosis & resolution of system & software problems
• Advanced understanding and development/implementation experience in computer imaging (Microsoft SCCM)
• Exposure in functioning in a global IT delivery organization for a single client
• Fair understanding and exposure to network compute and security towers
• Experience and understanding of IMACs vendor coordination asset management and related areas

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation