Examination Delivery Manager – Permanent

Are you an experienced, motivated and efficient operations manager? Do you have significant operational and/or project management experience, and a strong customer focused perspective?

Whakatairangatia ngā kete o te mātauranga ki te ao mārama! E te tai whakarunga, e te tai whakararo – nau piki mai, nau kake mai ki te Mana Tohu Mātauranga o Aotearoa.

May the baskets of knowledge (education) be brought into the world of light. We welcome one and all to join us at the New Zealand Qualifications Authority.

About the role 

The Examination Delivery Manager is a key leadership role in our Operations and Logistics team. The team is primarily responsible for the operational delivery of the external National Certificate in Educational Achievement (NCEA) and New Zealand Scholarship examinations as an end to end process. The team also provides operational support to all Assessment Division business units.

The role of the Examination Delivery Manager is responsible for leading, co-ordinating and managing the examination project cycles and operational plans that relate to the establishment and management of Examination Centres. The Manager will have responsibility for producing, implementing and reviewing the operational plan and activity as it relates to the delivery of external assessment at Examination Centres. The Manager will ensure that Examination Centre activities for external examinations are co-ordinated effectively and will manage changes to delivery and scope using appropriate methodologies and allocating resources where necessary.

The Manager will oversee the training and assessment delivery support requirements for schools/kura administering external assessment events outside of the end of year examination timetable.

The Manager will also ensure that the operating model for the management of Examination Centres is able to transition over time to fully online assessment.

The Manager will have responsibility for coordinating the production, implementation and review of the Operations and Logistics team's annual business continuity plan in relation to the remote management of Examination Centres.

You will possess the ability to measure and manage compliance, with a proven track record that shows you can identify, recommend and implement potential process and system improvements across a large externally managed workforce.

As the duties and responsibilities of this position require the holder to visit schools and have direct contact with students, successful applicants will need to meet the requirements of the COVID-19 Public Health Response (Vaccinations) Order 2021.  Currently, this requires that the position holder has received at least two doses of a recognised COVID-19 vaccination. 

About us

NZQA is a te reo Māori learning organisation and is committed to equity and lifelong learning. We welcome candidates from diverse backgrounds that will enrich our understanding of the education system. We prioritise the importance of understanding tikanga in building a culturally responsive workplace.  NZQA is dedicated to providing a welcoming environment to Māori and Pacific staff and has active Māori and Pacific staff networks which contribute to NZQA's strategic action plans - Te Kōkiritanga and Takiala Pasifika.

What we can offer:

• A supportive team / whanau environment
• A role with lots of variety
• Development and career progression opportunities
• To find out more click here NZQA Staff Benefits

Apply Now!

For more information about this role and NZQA please refer to the job description, NZQA's Customer Charter and Organisational Values. If you are applying/viewing through Seek, please click ‘apply now' to access these links.

If you would like to discuss further, please call Alan Bailey on 027 208 2671.

Applications close at 5.00 pm on Tuesday 8 February 2022.