Job Description
Working for a leading NFP, you will be fulfilling a challenging and diverse Events and Banquet role.
Providing support to the Conference and Events team you will be delivering a range of high quality events and conferences through strong attention to detail, high level customer service, collaboration and communication.
Key responsibilities include, but are not be limited to :
- Responsible for the on-site logistical delivery of internal and web based meetings and events such as; Setting up and and pack down of meeting rooms, arranging video teleconferencing as well as other audio visual equipment as required
- Supervisory responsibility for one Banquet Coordinator, any temporary or casual banquet staff and external catering staff onsite for event
- Service of catering in compliance with Food Handling Safety standards and monitor quality of food provided by the approved caterers
- Monitor the organisation's equipment and items to ensure adequate levels are in stock and in working order. This includes items such those used for catering, chairs, tables, linen etc
- Assist with the administration of meetings and events where required and responding to emails.
- Assist with ensuring agency staff are correctly utilised when working on premises by monitoring their performance and raising issues with the Conference Manager
To be successful for this role you will need to be :
- Proven experience in a customer service/hospitality management position
- Experience preferable in event delivery within a venue
- A commitment to customer service and strong interpersonal skills
- Professional personal presentation
- Ability and willingness to re-set rooms, clear and clean rooms
- Knowledge of IT platforms and ability to trouble shoot basic IT techniques is beneficial
- Flexible work schedule, including working early mornings, occasional nights and occasional weekends
Highly advantageous
- Knowledge of videoconferencing and teleconferencing equipment
- Experience working in an event venue
- First Aid Training
Job ID: 69892