MAJOR ACCOUNTABILITIES

Duties and responsibilities may include but are not limited to:

Network Maintenance & Administration (35%)

• Oversee the optimal management (including policies and procedures) and maintenance of network equipment and services within the scope of the Network. This includes but is not limited to E-mail services; File and Print services); Internet services; all data communications (LAN, WAN and remote access); Network Security; Server Hardware and Operating Systems, Network appliances, routers, core switches; Data Centre environments, etc.
• Oversee all network and server technology additions and enhancements.
• Manage and administer the evolving network server environment implementing the appropriate network management technology that will provide meaningful metrics on utilization of system resources.
• Develop, implement and manage Network and data security

Financial Management (20%)

• Proactively manage the budgets of the Corporate Network Management team to meet accepted targets.
• Proactively manage the operating and capital budgets of the Corporate Network Management team to meet accepted targets.
• Negotiate and administer service contracts and invoices related to the Network with consultants/contractors and service suppliers.
• Lead and participate with peers in developing and implementing IS/IT initiatives that support corporate objectives of cost reduction, revenue generation and/or productivity process improvement.

Project Management (30%)

• Act as project manager for network projects using industry standard project management practices (pmbok) while adhering to Expertech service offering standards (e.g., prioritization process, feasibility studies, etc.)
• Oversee assigned projects, process and technology developments within the Corporate Network Management and Security team.
• Provide project management to Network initiatives using standard project management techniques such as business case (ROI), milestone objectives and the effective management of project scope.
• Contribute to the development of an annual IT operations plan detailing the strategic direction, technology and project requirements and budgetary allocations to effectively manage, enhance or augment systems and technology.

May perform other duties as assigned

KEY DECISIONS/ RECOMMENDATIONS/ ACTIONS / PROBLEM SOLVING

Recommendations on technology and designs for the optimal network design and best security practices

Project manages technology implementations

Type of decisions taken without reference to Superior:

• Day to day administration of e-mail, LAN/WAN user ID and security

Types of situations / decisions referred to Superior:

• Application rollout decisions / Emergency Changes

Most complex situations / problems:

• Management of integration technology

COMMUNICATION AND REALTIONSHIPS

Please describe the relationships inside & outside the organization and the type of communication required for this position.

• Peer groups
• IS/IT related vendors/solution providers
• User group for organization
• Bell Security and Steering Committee teams (MDM, Titanium

REQUIRED QUALIFICATIONS AND EXPERIENCE

Educational Level Required: 

• College diploma, University Degree or equivalent
• Experience in computer science or business 

Job-Specific Certifications:

• Please include in resume

Years of Experience Required:

• 3 – 5 + years related experience across IS, IT, Network
• Management, Project Management

Specific Experience:

•  
• 1-2 years related experience in network management.
• Technical expertise in the administration of Microsoft Networks and their components and peripherals (particularly Windows, Linux, Exchange, Proxy, Cluster, Sharepoint, Symantec, Nutanix, CheckPoint).
• Solid understanding of the design, configuration and administration of LAN/WAN routers, switches and hubs (particularly Cisco / CheckPoint products) and network protocols (particularly TCP/IP, WINS, DNS, DHCP).
• Solid understanding of network security and protection technologies (e.g.: intrusion detection, firewalls, anti-virus, etc.).
• Relies on limited experience and judgment to plan and accomplish goals

Bilingualism is an asset (English and French)