• Exciting opportunity to join a family owned plumbing business as an EA / Office Administrator 
• Seeking a proactive and organised person who takes full ownership of tasks and has a good attention to detail
• Role encompasses managing an array of clerical and administrative duties, including liaising with clients, quoting, invoicing and running of the job management system
• Permanent opportunity based in Bondi Beach, NSW

Green Plumbing Solutions is a family owned and run plumbing business. The company was founded in 2012 with the support from our loyal clients across the eastern suburbs. We provide plumbing, heating and drainage services underpinned by top quality workmanship and reliable service, all delivered at competitive prices and at no cost to the environment.

As EA/Office Administrator, you will work closely with the business owner and will perform a broad range of tasks.  Activities will span customer service, liaising with clients and suppliers, coordinating projects, allocating jobs to plumbers and ensuring all job notes, hours and materials are accurately recorded in the job management system. You will need to have a strong attention to detail.   

You have excellent communication and organisational skills. Working knowledge of tools such as Excel, Email and Word is required. Knowledge of Xero and/or Aroflo would be an advantage.

Key responsibilities include (but are not limited to):

• End to end ownership of tasks within the organisation’s CRM (Aroflo), including creating tasks, scheduling plumbing and managing timesheets;
• Process payments and raise orders/invoices for projects;
• Respond to inbound sales, customer and supplier enquiries via phone and email;
• Provide effective administration support to the Owner/Director;
• Schedule maintenance, servicing and cleaning of GPS vehicles;
• Foster a positive and supportive culture.

Skills and experience (desired):

• Previous experience in a clerical or administrative role, with a high level of attention to detail and highly developed organisation skills;
• Strong experience managing ad-hoc requests, handling multiple projects at once;
• Demonstrated time management and priority management skills;
• Superior verbal and written communication skills and a can-do attitude;
• A passion for excellent customer service;
• Experience using Microsoft Word, Excel, Xero and CRM systems.

Applications close: Sunday 13th March, 2022.

Employer questions

Your application will include the following questions:

• Do you have experience in administration?
  
  
• Which of the following Microsoft Office products are you experienced with?
  
  
• Do you have experience using Xero?
  
  
• Which of the following statements best describes your Covid-19 vaccination status?
  
  
• How many years' experience do you have as an office administrator?
  
  
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