About Job

CTC Undisclosed Job Location Canada Experience 5 - 8 yrs

Description

We recently soft launched Paytm AI (PAI) Risk, our full end-to-end fraud management system that is able to make real-time decisions. It works as a dynamic rule engine to make day-to-day analyses and procedures easier by supporting a deep integration of an organizations data in any industry.

This role is a senior-level position and depending on the candidate they could potentially be a senior manager or director in this role.

Job Description:

Were looking for a passionate and creative Director of Product Design to design and creatively innovate our real-time fraud solution that is used across multiple industries such as Financial Services, eCommerce, and more. The ideal candidate will have experience in defining design processes, scaling design teams, leading projects through the full development cycle, conducting small-scale usability testing, and can contribute to the central design system.

Responsibilities: Lead the design decisions for experiences transforming the tech space

Produce designs to illustrate concepts through sketches, site maps, conceptual diagrams, user flows, wireframes, high fidelity prototypes

Translate business requirements, customer needs, and technology constraints into simple user-centric design solutions

Analyze and identify methods to improve designs of existing products

Guide collaborations with PMs, engineers, customer support, sales, and marketing to oversee user experience for products and features from conception to launch

Design solutions for a variety of touch areas: web app, Android, and iOS

Develop a deep understanding of our target market by using empathy, curiosity, and good UX research skills

Understand sales processes across industries for potential B2B products

Discover solutions and validate them quickly using experiments and prototypes

Build impactful customer relationships and be the voice of the customer within your team, helping provide context, empathy, and rationale behind customer needs

Qualifications: A minimum of 5 years of experience designing responsive web and/or mobile software applications

A degree in Design, Product Management, or a related field

A strong portfolio in product design, service design, product strategy, and/or UX research and design

Strong experience in demonstrating process, usability principles, and research methodologies in data visualization and interaction design

Exceptional verbal and written communication skills, with the ability to rationalize design decisions with various stakeholders

A team player, with a strong desire to work collaboratively with a fast-growing company of fellow Engineers and Product Managers

Excellent time management skills, with the ability to work on multiple projects simultaneously

Self-motivated individual with acute attention to detail

Why Join Paytm Labs! Flexibility to WFH

For the third year in a row, we are proud to announce that we have been certified as a Great Place to Work

We were also certified as one of the Best Workplaces for Mental Wellness in 2020

We are an open work environment that fosters collaboration, ownership, creativity, and urgency

We ensure flexible hours outside of our core working hours

Enrolment in the Group Health Benefits plan right from day 1, no waiting period

Team building events

Fuel for the day: Weekly delivery of groceries, and all types of snacks

Catered lunches and desserts on a monthly basis

Daily fun in the office with our competitive games of Ping Pong, Pool, Smash Bros competitions, or FIFA

And of course, an unlimited amount of freshly made coffee and tea! Were pretty serious about our coffee beans

Online learning through the platform, UDEMY