We are a growing marketplace startup in the SaaS space that is looking to add a talented Head of Customer Success to the team! We are looking for someone with 5+ years of experience building and scaling high performing CSM teams in B2B enterprise SaaS and 7+ years of experience in customer-facing roles.

Why join us?

As a Senior Customer Success Manager / Lead Customer Success Manager in our company, we are able to offer:

A competitive base salary between $140k and $200k, depending on experience!

Comprehensive healthcare benefits!

Flexible work schedule!

401k!

Work 100% remotely / work from home!

Professional Development and Career Growth!

Generous Vacation and Holiday Policy!

The opportunity to help build a transformative product!

Job Details

As a Group Customer Success Manager / Principal Customer Success Manager on our team, we are looking for:

5+ years of experience building and scaling high performing CSM teams in B2B enterprise SaaS

7+ years of experience in customer-facing roles

Experience managing a team of 5+ CSMs