Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us to achieve our mission. 

Do you possess strong leadership, communications and consultative capabilities?  Microsoft is seeking a Digital Sales Manager with deep interest in cutting-edge technology to join our Marketing and Sales Center for our brand new Demand Response team targeted towards managed Enterprise and Corporate account leads. This organization is at the forefront of establishing a new sales model leveraging modern sales technology, big data, and analytics to drive impactful and targeted sales coverage.  

As the Digital Sales Manager, you will manage a team of highly talented and skilled sellers driving the day-to-day execution to exceed business performance targets and coaching team members. The Demand Response team consists of highly capable sales people that drive Microsoft wins on the latest cloud and modern development technologies. The team members’ primary responsibilities are to engage with customers as the central point of contact all the way to deal close.  

Responsibilities

Key Responsibilities  

Build, motivate and mentor a high functioning sellers to lead and drive sales conversations; hire new sellers  

Lead team to meet and exceed monthly, quarterly, and annual team targets by generating sales pipeline, accelerating opportunities and driving to close.  

Lead team to engage accounts to drive usage, consumption, up-sell, and cross-sell based on strategic plans and needs  

Assess risk and identify exceptional performance plans in weekly deal and pipeline reviews with senior management. 

Lead team members through example.  Lead and coach team members through strong coaching of their customer sales engagement, prospecting, renewals, and solution plays.   

Coach teams to excel at opportunity and management, to successfully plan and prioritize weekly, monthly, and quarterly engagements.  

Coach team members in modern sales and communications tools & techniques to effectively reach, sell to and manage Microsoft customers. Coach team members in the usage of state-of-the-art Digital tools to plan, prospect and engage customers.  

Report on monthly, quarterly, and annual sales targets and deliver industry business insights, and trends to drive ongoing performance improvements  

Drive operational excellence of key center metrics including response rates, conversions, pipeline, velocity, and accuracy  

Manage the collaboration and teaming of different roles through direct engagement and through engagement with other managers in SMC-Corporate and Enterprise.  

Help sellers to scale through co-selling with partners to provide the best solution to address customer needs.  

Improve sales and technical readiness via mentoring; support team professional development and growth   

Constantly research and educate self with the newest developments in cloud capabilities and pricing for both Microsoft and competitors  

Obsess over Microsoft’s customers and prospects to deliver a world-class customer engagement experience   

People: 

As a Manager in the Small, Medium, and Corporate (SMC) organization, you will be expected to foster a culture that embodies “Model, Coach and Care”, with deliberate focus on Diversity and Inclusion 

Recruit, develop and retain a high performing team by creating a culture of inclusion and learning 

Model our performance and development philosophy by: driving impact-oriented collaboration that seeks diverse perspectives and ideas to make a difference for our customers; providing timely, actionable feedback that enables each employee to learn, adjust, grow, and deliver increasingly greater impact; creating mutual accountability for driving team, business, and customer results and coaching to reinforce a high-performing and transforming organization. 

Qualifications

Qualifications:  

Bachelor's Degree or equivalent work experience required.   

Extensive technology related sales or business development experience  

Strong interpersonal skills, excellent written and verbal communications skills - ability to coach team to successfully drive sales over phone, email, videoconferencing and face to face meeting.  

Strong leadership skills with the ability to enable high performers to deliver and motivate under-performers to improve 

Experience, background, and confidence to initiate and drive business strategy discussions with C-level executives and business decision makers around industry drivers and workloads  

Ability to identify the key aspects of a potential opportunity, nurture the opportunity to close, collaborate with Enterprise and Corporate Specialists, and engage channel partners as needed and manage the customer relationship through success  

General knowledge of the IT industry, with the capacity to learn and retain knowledge about systems, processes, products, and services quickly and accurately  

Works well in a diverse team and enjoys a dynamic and changing environment  

Experience using Microsoft Office Suite applications Dynamics CRM or other CRM experience is a bonus  

Passion for cloud technologies and changing the world  

Proven relationship management and negotiation skills 

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.