Job Description

What is the opportunity?

The Client Management Group is responsible for driving the overall data strategy and data management goals for RBC CM. The team is accountable for ensuring that the organization is aware of our data intent, that all of our solutions are aligned to our intent and that we are consistently delivering value to our business teams through our active work and influence. The Account Management team is accountable for the implementation and maintenance of the reference data that is used in our operational processes, accountable for maturing our data governance controls as well as participating actively in business and regulatory initiatives that have a significant data impact

What will you do?

• Maintain client and account level data in Capital Markets front and back office systems.
• Manage requests from multiple business areas; understand end to end process and trade flows.
• Maintain accuracy across all trading & settlement systems for account set-ups/updates
• Act as a subject matter expert on Client Management Group projects
• Be consistent and effective in setting up, amending, cancelling and managing settlement instructions in the Front and Back Office system
• Use appropriate tools and exception management processes to ensure data quality.
• Work collaboratively with business partners, IT and the Client Management Group alike.
• Strive to proactively seek out efficiencies in processes Management of data attributes related to regulatory data initiatives
• Ensure that all accounts are cross referenced into the supporting CMG repositories
• Proactively escalate issues as they arise and coordinate with the leadership team to ensure that we are able to manage expectations
• Engage with the Client Management Group globally regarding initiatives that relate to account management
• Manage data attributes related to regulatory data initiatives resolved, production of appropriate metrics and root cause analysis
• Review CDR to source system reconciliations, perform root cause analysis
• Review exception queues - perform root cause analysis

What you need to succeed?

• Bachelor’s degree
• 1 – 2 years of prior related experience.
• Excellent oral and written communication skills.
• Excellent team working capabilities.
• Ability to network and build strong relationships.
• Working knowledge of SSIs
• Ability to multi-task and quickly adapt to new processes
• Ability to be flexible, innovative, organized
• Firm understanding of how Capital Markets operates and familiarity with traditional Capital Markets product offerings.
• Previous experience of party data management in trading and settlement systems
• Experience of working in a data management function within an Investment Bank.
• Strong ability to prioritize under both normal and pressure situations
• MS Office - should be highly proficient, primarily in the use of Excel and Access

Nice-to-have

• Working Knowledge of Sequel and SQL.
• Working knowledge of regulatory reporting

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation
• Leaders who support your development through coaching and managing opportunities 
• Work in a dynamic, collaborative, progressive, and high-performing team
• Opportunities to do challenging work
• Flexible work/life balance options

RBC requires as a condition of employment that all successful candidates in the United States and Canada be fully vaccinated against COVID-19 prior to their start date, and may require proof of the same.  Reasonable accommodation is available where required by law.