We now have an opportunity within our Customer Support Team within the FMCG division due to an internal promotion. Reporting to the FMCG Category Manager,the successful applicant will play a key role in delivering exceptional customer-centric communication between internal and external customers for the FMCG Channel.

This is a perfect opportunity for a self-motivated and driven individual who is passionate about customer service.

Responsibilities will include (but are not limited to!):

• Processing of customer orders and invoicing delivering exceptional customer service levels
• Becoming a champion of Barker's products and experiences and ensuring customers feel valued and respected by the way their enquiry is handled
• Management of our Trade customer complaints and feedback, including being a key contact for the Quality team on complaint progress
• New product sales tracking
• Be the key contact for smaller new customers in FMCG

To be considered for this role the successful candidate will:

• Be passionate about good food and creating outstanding food experiences
• Demonstrated commercial acumen and a strong customer service ethos
• Excellent written and oral communication skills
• Strong attention to detail and time management
• An energetic self starter and team player