1- Build sustainable relationships and trust with customers through open and interactive communication..
2- Review and verify orders information’s and shipping instructions to ensure 100% accuracy.
3- Identify and assess customer’s needs to achieve satisfaction.
4- Prepare quotes pertaining to new Sales queries and demands
5- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
6- Ensure Management commitment in terms of Business call numbers is delivered on a monthly basis.
Job ID: 112957
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