Component Industries, a highly regarded metal stamping company based in Thomastown Victoria, is seeking to employ an experienced Customer Service Admin person.

Component has been servicing some of Australia’s largest companies for over 60 years. 

The Customer Service and Admin role is responsible for:-

• Handling all customer service enquiries
• Processing of orders received via telephone, email and fax
• Raising pick lists
• Liaising with freight companies to ensure the successful delivery of product to our customers
• Process occasional export orders and import orders
• Liaising with production re customer stock requirements
• Debtors - invoicing, issuing credit notes, processing customer payments, debtors follow-up, debtors reconciliations
• Creditors – processing of invoices, end of month payments both EFT & cheque, creditors reconciliations
• Maintaining and building good relationships with customers
• Adherence to Quality System policies & procedure
• Reporting to the CEO and accountant on administrational functions
• Good interpersonal skills and must be a team player
• Ability to work autonomously and meet deadlines
• Ad-hoc administration duties as requested by management

To be considered for this role the ideal candidate will have a minimum experience of 7 years in a similar role with a proven track record. 

Good salary, excellent conditions and friendly work environment. 

Please note you will need to have Australian citizenship or Australian permanent resident to apply. 

Applicants must apply in writing via email to henk@componentindustries.com.au 

Employer questions

Your application will include the following questions:

• Do you have customer service experience?
  
  
• Do you have experience in administration?
  
  
• Which of the following statements best describes your right to work in Australia?
  
  
• How many years' experience do you have as a customer service administrator?