Customer Service Admin Support

Customer Service Admin Support

Job Overview

Location
Brisbane, Queensland
Job Type
Full Time Job
Job ID
102346
Salary
$ 51,000 - $ 54,000 Per Year Salary
Negotiable
Date Posted
1 year ago
Recruiter
Michael Linda
Job Views
51

Job Description

  • Fantastic location in Milton
  • Permanent Full Time – Multiple Roles
  • Great salary and benefits – ASAP start

Our client is a global travel company providing their customers with amazing life experiences through a range of products. They are already experiencing unprecedented demand and continue to develop innovative packages that lead their industry and deliver incredible value to a wide range of clients. 

With restrictions on travel easing, they are now busier than ever and as a result, are seeking new administration professionals to join their teams.

What will you do?

  • Provide outstanding service and offer excellent administrative support to the customer service team and clients
  • Build relationships with suppliers and internal teams to work together to resolve issues
  • Maintain accurate records and notes on actions taken to resolve matters
  • Proactive support to customers to advise of any changes to itinerary or schedules
  • Produce accurate admin work in updating customer records, developing, and maintaining correspondence 
  • Managing team email inboxes for enquiries and updates
  • Reporting on costs, finance, and results

What is in it for you?

  • A great base salary plus superannuation and some amazing internal rewards including incredible 5 star luxury experiences
  • A fast paced environment in a dynamic industry
  • A stable international organisation offering amazing support and career development (including opportunities to work across the globe) 
  • A great team environment with a group of people who genuinely care for each other and their customers
  • Be a part of the resurgence of the travel industry 
  • A great Milton location close to all transport options
  • Shifts Monday to Friday ONLY mainly between 8am and 5pm. 
  • An ASAP start

What are we looking for?

  • Well developed administration skills and a strong customer focus
  • Someone with exceptional interpersonal and communication skills (inc. written) who can display genuine empathy for others
  • An excellent attention to detail and ability to plan and organise work to achieve deadlines
  • A real CAN DO attitude where no task or issue is too small 
  • You must LOVE to be busy – it really is a fast paced environment
  • The ability to adapt quickly to change in tasks and functions at short notice
  • Great PC and system skills (including Excel)
  • A high degree of personal motivation, accountability, and ownership
  • The ability to build effective professional relationships with internal and external stakeholders
  • You are highly reliable and willing to jump in and support your direct teams and others in the business during peak times

Job ID: 102346

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