Every year, we welcome thousands of university graduates from every corner of the world to join Microsoft. You bring your aspirations, talent, potential—and excitement for the journey ahead.   

  

At Microsoft, our mission is to empower every person and every organization on the planet to achieve more and when you begin your career with us, we empower you through the Microsoft Aspire Experience. Those hired into the roles listed below are invited to participate in this two-year learning and development experience where you'll build your network, cultivate intentional capabilities and gain perspective into the career opportunities across Microsoft’s many exciting businesses.   

  

We’re a company of learn-it-all’s rather than know-it-alls and our culture is centered around embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. Does this sound like you? Learn more about our cultural attributes.   

  

Are you ready to join us and create the future? Come as you are, do what you love—start your journey with us today!  

Customer Success: Microsoft aspires to help our customers achieve their own digital transformation, leveraging the power of Microsoft Cloud solutions and support offerings. To this end, Microsoft invests in a dedicated Customer Success team that will help Microsoft customers successfully realize their business outcomes. 
 
Customer Engineers (CEs) are deep technical advisors supporting Enterprise customers to deliver unique value by removing blockers to consumption within their given Solution Area. CEs provide technical support including risk assessments and tuning to operate and optimize a customer’s cloud or on-premise environment. The Customer Engineer provides support delivery services as well as technical readiness through a Customer’s Support contract via dispatch by the account team. Customer Engineer services can be delivered either remotely or on-premises. 

Responsibilities

• Customer Support and troubleshooting experience in Internet Information Services (IIS). 
• Customer Support and troubleshooting experience on Azure Development Stack: App Services, App Insights, Kubernetes Services, Containers. 

• Proven experience of ALM and DevOps Practice including CI/CD and Automation in any tool. 
• Application development & debugging experience with: .NET Framework and .NET Core, or any other modern technology. 
• Understanding of programming concepts such as call stacks, threading, synchronization, performance-related concepts and debugging. 
• Excellent problem solving and troubleshooting skills, an ability to use various data collection tools and methodologies to analyze problems, determine root cause and develop solutions. 
• Experience designing and building Power Platform Applications. 

Qualifications

Education, Key Experiences, Skills and Knowledge: 

• Bachelor’s Degree (B.S./B.A.) in Computer Science, Information Technology, Engineer or related field preferred 
• Analytical Problem Solving 
• Product & Technology Expertise 

• Leadership & Value Selling 
• Experience in systems development, network operations, software support, IT consulting 
• English Fluent required  

Technical 

• Customer Support and troubleshooting experience in Internet Information Services (IIS). 

• Customer Support and troubleshooting experience on Azure Development Stack: App Services, App Insights, Kubernetes Services, Containers. 
• Proven experience of ALM and DevOps Practice including CI/CD and Automation in any tool. 
• Application development & debugging experience with: .NET Framework and .NET Core, or any other modern technology. 
• Understanding of programming concepts such as call stacks, threading, synchronization, performance-related concepts and debugging. 
• Excellent problem solving and troubleshooting skills, an ability to use various data collection tools and methodologies to analyze problems, determine root cause and develop solutions. 

• Experience designing and building Power Platform Applications. 

 Experience in one or more of these areas desirable 

• Deep experience, developing and troubleshooting with Open Source technologies. 
• Experience designing and building Microservices. 
• Experience with Git. 

• Experience writing Infrastructure as a Code. 

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. 

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.