We are looking for an administration superstar to join the team to provide support services to our Insurance Advisers and customers.

EXPERIENCE

Previous experience in administration is essential and previous insurance experience a major advantage. The person we require will be a good communicator with strong administration skills and the ability to pick up on new systems quickly. They will also be competent in Microsoft Office and have previous experience with CRM/databases. Attention to detail and accuracy is an absolute must.

DUTIES

Existing Business - To manage customer queries and provide a superior level of customer service. To manage the company retention programme, including reviews, arrears, lapses and cancellations.

Claims - Working with clients, companies and the brokers to ensure a superior process and give a superior service for all claims.

General - To maintain the client database and internal workflow systems. Answering phone queries in concert with other administration staff.