The opportunity | Te Whiwhinga mahi

You'll play a pivotal role within our workforce, pre-screening all visitors who come through our main entrances, keeping our patients safe and helping maintain a record of who is entering Whakatāne hospital.

As part of the Front of House team you will support and mannaki our patients and their whānau through the commencement of their journey through our health services.

We require fixed-term staff until 30 June 2022 in a variety of shifts for a 24/7 period. These shifts comprise of days, evenings, and late nights.

About us | Ko wai mātou

Join our Front of Hospital Team and we will provide you with all the orientation and training support from our collective project team.

About you | Ko wai koe

This is a front-line role dealing with patients and their families where customer-focused skills are important. Due to the nature of this role, you will need to have great customer service, the ability to work under pressure and be able to de-escalate stressful situations. If you have experience in front of house jobs such as receptionist/administrator or in person customer service roles - we want to hear from you. Health Care experience is also an asset.

Sound like you?  We encourage you to apply today stating in your cover letter how many hours per week you wish to be considered for.

Our values of Compassion, All-one-team, Responsive and Excellence are at the centre of everything we do.  We are looking for someone who demonstrates, exudes and embeds behaviours consistent with our Manaakitanga values as well as the above skills and experience.

The BOPDHB are committed to improving Māori health outcomes and achieving health equity for Māori through Te Tiriti o Waitangi obligations. It is essential you demonstrate an awareness of Māori indigenous rights and current issues in relation to health and health equity.

Following the update to COVID-19 Public Health Response (Vaccinations) Order 2021, to be employed with Bay of Plenty DHB you will be required to be fully vaccinated as a health care worker.  Evidence of your vaccination status will be required at offer stage.  If you do not meet this criteria, we are unable to progress your application.

All applications are to be made online.