Manukau District Court (multiple positions – permanent and fixed term)

We are looking for talented individuals looking to challenge themselves in a fast pace, demanding and often changing environment whilst being able to retain a professional manner, to join our team as a Court Registry Officer at Manukau in the Criminal Jurisdiction.

Te āhuatunga a te tūranga/About the Role

In this role you will work with a team responsible for the successful operation of the Court. You will liaise with multiple stakeholders who are interacting with the Justice system. This includes being able to communicate confidently with Judges within the courtroom and their chambers, as well as other members of the judiciary.

Core responsibilities include but is not limited to:

• Court Taking â€“ facilitating the smooth operation of the court. This includes introducing Judges (in English and Te Reo Maori), working closely with them in the Courtroom and Chambers, managing jurors and general administration of the court.
• Case management â€“ taking responsibility for ensuring that files are accurate and up to date and that the Judiciary and case parties have all the information they need. This part of the role involves a large component of data entry.
• Customer Service â€“ we have a customer service centre that customers or participants can access for any court related matter however, customer service can be via face to face, phone or email interactions – so you will need to be confident with all methods.

He pūkenga tou/Skills and Experience

You will be able to demonstrate strong customer service skills, quality decision making, be solutions focused and have the personal confidence and resilience to adapt to a dynamic work environment.

Our customers are diverse, and our workforce reflects this. This role is no different and would suit a variety of backgrounds. Whether you have an interest in the Justice system, have a passion for working with customers or looking for a new challenge this is your chance to join us on our journey to deliver people centered justice services for all.

To be successful, you will need to be

• Detail orientated and observant – the court has many different processes and case information needs to be accurate;
• Self-aware –our participants are unique, and you will be confident working, both individually and as a team, across a range of situations;
• Multi-task –some of our processes are repetitive, but you'll be able to manage conflicting priorities and move from one task to another quickly;
• Willing to learn – legislation and processes in the courts is always changing and you will be able to adapt and maintain knowledge capital.
• Resilience – there are times when working in the courts, you will be working on sensitive cases and sometimes at high volume.

Mō te tīma/About our Team

At Te Tāhū o te Ture - the Ministry of Justice, we're committed to working together for a fair and safe Aotearoa.

Creating a continuous learning environment is important to us. As the successful applicant, you will bring your thirst for knowledge and improvement. You will have an individual training plan and be supported to carry out the role. As a Court Registry Officer this includes exercising Deputy Registrar Powers. 

As an organisation we empower our people with building their wellbeing knowledge, offering a range of wellbeing tools and support.

Joining the Ministry of Justice means you will become part of an inclusive organisation that values you and the communities we serve. It's our promise to ensure our workplace is one where our people feel healthy and safe, supported and able to be themselves at work. We value respect as the foundation for building a positive workplace culture and one where diversity is welcomed and celebrated. 

Tono mai/How to Apply

To apply, click the Apply button below to be directed to our Careers Website. You can view a detailed position description here, as well as complete an online application form by attaching your CV and cover letter.

If shortlisted, you will be invited to an interview or assessment centre at the Manukau court on a date to be confirmed. Please note that we cannot progress your application if you are not able to attend.

Salary range per annum: $50,128 to $70,768 – Starting salary will be based on skills and experience

Applications close on: 31st January 2022

The Ministry's top priority is the safety and wellbeing of its employees. We already have existing protocols in place to provide a safe workplace. We're now strengthening those protocols with a COVID-19 vaccination policy requiring that all roles across Te Tāhū o te Ture are carried out by people who are fully vaccinated against COVID-19. All candidates are required to declare their COVID-19 vaccination status as part of the application process.

If you have any questions please contact recruitment@justice.govt.nz