Cosmetic Clinic Receptionist - 3 days per week

Southern Cosmetics situated in the beautiful Bayside suburb of Sandringham, is a highly respected cosmetic and laser medical centre. We are a close team which believes in providing a premium experience. Our clinic encompasses a wide range of aesthetic services including cosmetic injectables, acne scarring treatments, laser skin rejuvenation technologies and dermal therapies. 

We are seeking a friendly and experienced receptionist to join our busy clinic on a part time basis evenings and Saturdays. You will work approximately 12 hrs per week, typically, 2 afternoons during the week, either 4-8pm or 3-7pm and Saturday’s from 9.45am–1pm. Flexibility with cover and extra hours during the busy times is required by the successful applicant.

The position suits an organised, professional and well-presented individual who is able to multitask (and often work autonomously) whilst providing a 5* customer experience. 

To be successful in this role it is important that you have;

• Previous reception / customer service experience essential, ideally in the medical / cosmetic / day spa / beauty therapy fields.
• An outgoing, friendly nature and a lovely phone manner
• A warm and welcoming smile
• Excellent computer skills
• Strong attention to detail
• The ability to make every client feel special.

The role includes:

• Reception duties - answer phone enquiries, make patient bookings, greet patients, monitor, and ensure patient flow, follow clinic protocols, cashier / receipting / end of day accounts / banking
• Scheduling & confirming appointments
• Sales - Engage with clients about our services and products and encourage bookings
• Stocktakes - order and receive products as required
• Treatment room setup and turnover
• Share in basic clinic cleaning tasks

Incentives:

• Professional and supportive team environment
• Above award salary
• Generous discounts on treatments and products
• On-site parking
• Further employment opportunities as the clinic grows

To apply for this fantastic role please submit a cover letter detailing your reception and customer service experience along with your resume addressed to the General Manager.

Only shortlisted applicants will be contacted.