What you will be responsible for

As Custody Senior Associate you will

• Ensure current workflows and procedures are executed to reduce risk and improve deliverable efficiency Proactively share new ideas to support process improvements

• Escalate any issues to manager in a timely manner providing resolution suggestions as necessary

• Understand client SLA provisions and relevant KPIs, support their delivery to ensure highest quality client service

• Promote collaboration with internal departments

• Contribute to local, regional of global initiatives/projects as necessary in order to expand network and support common objectives

• Monitor and comply with changes to the 'risk' escalation chain including communicating amendments to staff where need e.g.. issues and suspicious transactions

• Manage own continued professional development, through engaging in the PPR process and attending relevant training as per the development pathways

• Proactively acts to understand client needs and identify solutions to non-standards tasks/queries.

• Perform other duties as required

What we value

These skills will help you succeed in this role

• Excellent administrative, organizational and business support skills, with the ability to multi-task and to work calmly under pressure.
• Excellent working knowledge of MS Office suite including Word, Excel and PowerPoint
• Strong written & verbal communication skills
• Possess excellent organizational, planning and co-ordination skills.
• Ability to work accurately to tight deadlines
• Proactive and able to work independently and as part of a team
• Share responsibility with other teams to ensure data inquiries and requests are completely and accurately resolved
• Exposure to a similar position in a fund admin / custody company would be an advantage

Education & Preferred Qualifications

• Expectation of  3+ years (or equivalent) experience in the funds services industry with managerial level experience.

• Honors’ degree in Business / Financial Services or similar discipline preferred