We’re looking for an exceptional technical leader and cross-team collaborator to partner with stakeholders to optimize global retail and consumer goods industry solutions sales and delivery.  The Consulting Practice Leader (CPL) is a leadership role that  delivers success through empowerment and accountability by modeling, coaching, and caring. 

 Responsibilities

The purpose of this role

 Customer Focus

 Develops and maintains long-term business relationships with strategic customers as Executive Sponsor, alleviates customer blockers as a point of escalation and oversees financial accountability and overall responsibility between Microsoft and the client. Creates a customer centric culture within the practice that drives digital transformation.

Strategy 

Develops and executes a large, complex practice plan and rhythm of business to achieve Domain consumption metrics and revenue targets (e.g., delivered, billed, consumed) and collaborates on highly strategic (e.g., high profile) captures. Acts as an innovative agent of change by working within leadership communities to define and sponsor organizational change.

Delivery Excellence 

Orchestrates a large cross-functional team to drive high-impact business growth, profitability, utilization, maturity, quality, operational excellence etc. while ensuring delivery excellence and maximum efficiency of resources for their practice. Creates a problem-solving climate across teams that reduces risk and resolves complex delivery issues across lifecycle of deal (e.g., lead to order, order to cash, resourcing, pricing, invoicing, proof of execution).

Practice Building

  Builds organizational capability to anticipate and plan for future capability needs, invests in key professional/career development opportunities for his or her team members and conducts succession planning. Leverages team to drive opportunities for Services delivery through pre-sales support (e.g., scoping) and reviews portfolio of deals to ensure deal quality and velocity.

Managerial & Leadership 

Adheres to the Model, Coach, Care framework and Leadership Principles to attract, develop, and retain Talent, deliver results through teamwork as One Microsoft, role model Microsoft values and commits to performance management.

Qualifications

What skills do you need to have? 

There will be many opportunities for you to learn and grow into this role and Microsoft. 

However, to be able to best deliver on the purpose of this role, these are the core skills and experiences you should have on day one: 

• Bachelor's Degree in Computer Science, Engineering, or related field AND 8+ years of relevant work experience
• 5+ years people management experience