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At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.

Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.

Job Title

Community Manager Fort McMurray Community

Job Description

What is the opportunity?

As a senior community leader, you are responsible for overall performance of three RBC branches of varying sizes and complexity within the Fort McMurray community. Your priority is to lead your branches and work very closely with RBC partners to deliver exceptional client experience, acquire clients, grow market share, grow our brand, and acquire sustainable growth. You accomplish this through execution of an integrated community plan involving all branches and RBC partners. You are also a key influencer in the community with a passion for creating success for our clients, employees, and communities as a cornerstone of your success.  

What will you do?

You are a One RBC leader and integrator in your community and market, responsible for the performance and contribution of your team and partners, focusing on business growth including new client acquisition and enhancing our ability to acquire and deepen client relationships

You lead 3 branches, one branch directly and the other branches in the community indirectly.

You are a leader and facilitator of talent management who sources, deploys and shares capability to maximize community and market coverage.

You are a leader that develops and manages employees ensuring we have the right talent, with the right capability for today and the future, accelerating development in collaboration with RBC partners.

You are a leader who enables the team to put our clients at the center and brings  the full power of One RBC by leveraging a vast array of partners and capabilities to help meet our clients' needs

You are a steward of our clients that leads a team that delivers an exceptional client experience; maximizing advocates, minimizing detractors with a strong focus on problem resolution, client care.  You lead with advice and digital capability as a compelling value proposition.

As a key influencer in the community, your build RBC presence, expanding our network and sourcing new business opportunities. You drive acquisition and growth activities within the community, inside and outside the branch, to acquire clients and increase market share in a more complex environment (i.e. intense competition, diverse client segments)

Understand and manage strategic, reputational, operational, credit and regulatory compliance risk

What do you need to succeed?

Must-have

Minimum 5 years Sales Leadership experience and minimum 10 years Financial Services experience. Exposure to two or more lines of businesses preferred (Financial Planning, Mortgage Specialist, Business Financial Services, Regional Support etc)

Demonstrated ability to prioritize for impact, deliver outstanding results through collaboration, and effectively impact and influence partners all while fostering a great employee experience

Previous success in capitalizing on emerging trends and proactively defending against competition

Proven experience in leading a diverse workforce including sourcing, developing and promoting talent; as well as ability to manage remotely

Demonstrated agility in Leadership experience in community involvement (i.e. directorship, committees)

Completion of an acceptable mutual fund branch management exam offered by the CSI, or ability to write an exam within 4 months of start date

Nice-to-have

Public speaking experience or media training

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

This role offers the unique opportunity to continue to build your leadership capability and lead dynamic and diverse team in making a difference in a community and being a leader in the local financial services sector

Fulltime RBC employee status with unlimited earning potential and full benefits

Work with a dynamic, collaborative, progressive, and highperforming team

A worldclass training program in financial services

Flexible work/life balance options

RBC is committed to supporting flexible work arrangements when and where available. Details to be discussed with Hiring Manager.

RBC requires as a condition of employment that all successful candidates in the United States and Canada be fully vaccinated against COVID-19 prior to their start date, and may require proof of the same. Reasonable accommodation is available where required by law.

Job Summary

Address:

WOOD BUFFALO, Alberta, Canada

City:

CAN-AB-WOOD BUFFALO

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

Personal and Commercial Banking

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2022-03-18-07:00

Application Deadline:

2022-03-21-07:00

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

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We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at rbc.com/careers.