As a claims adjuster trainee at America’s #1 commercial auto insurer, you’ll learn how to help customers get back on the road after an accident. Primarily over the phone in a fast-paced office environment, you’ll build relationships with customers owning small businesses or commercial product policies while managing the claims process from start to finish. Bring your passion for helping others to our team and we’ll teach you the insurance stuff – providing in-depth training on property damage and insurance contracts so you can confidently and independently adjust claims. This is a remote position with occasional travel to an office for a meeting and/or training. 

Duties & responsibilities

• Determine liability (who’s at fault for the damages)
• Interview customers, claimants, and witnesses
• Partner with appraisers/estimators to manage vehicle repairs
• Negotiate with customers and other insurance carriers

Must-have qualifications

• Bachelor's degree or five years of relevant work experience and/or post-secondary education
• Relevant experience includes:
  • Claims adjuster
  • Position that developed or required the ability to think critically, solve problems, effectively communicate verbally and in writing, and embrace new challenges
  • Strong customer service skills

Schedule: Monday - Friday from 9am - 6pm

 Compensation 

• $45,000 - $48,300/year based on experience
• Gainshare bonus up to 16% of your eligible earnings based on company performance

Benefits

• 401(k) with dollar-for-dollar company match up to 6%
• Medical, dental & vision, including free preventative care
• Wellness & mental health programs
• Health care flexible spending accounts, health savings accounts, & life insurance
• Paid time off
• Paid & unpaid sick leave where applicable, as well as short & long-term disability
• Parental & family leave; military leave & pay
• Diverse, inclusive & welcoming culture with Employee Resource Groups
• Career development & tuition assistance

Equal Opportunity Employer