Job Description

• Assist with the execution of external RBC events, sponsorship events, meetings and internal conferences and meetings on behalf of internal partners. This includes, but is not limited to: researching event venues, on-site for Webcast or Webex support, registration desk support, additional logistical details as appropriate for each event
• Produce event schedules for projects managed by the Team.
• Assist in managing supplier relationships, including but not limited to RFP follow-up,  invoice processing, event reconciliations
• Maintain Meetings & Events Team RBCnet website and RBC Connect websites
• Communicate with internal partners and internal and external suppliers in a skilled a professional manner
• Build and Manage online registration using the team’s online tools (Limelight, SurveyMonkey, Cvent etc.)
• Provide administrative support as it relates but not limited to meeting planning; Print projects (Menus, Tent cards, and Name badges), RBC Event app etc.
• Provide support with the teams travel and expenses where needed.
• Manage Meetings & Events calendar, Bullfrog reports, Invoicing, team survey on Survey Monkey
• Manage team metrics and present quarterly reports on progress and improvements
• Research and support as needed for the RFP processes for various programs
• Due to the senior level of attendees and content a moderate level of discretion and professionalism is required
• Leverage own industry relationships to get proposals delivered efficiently and accurately.
• Grow team’s vendor relationships portfolio.
• Liaise with the different lines of business to collect materials; ppt, video, images to create walk-in and/or walk out presentations.
• Provides support to the on-site team for selected meetings and events as needed by the Manager, Senior Manager or Director

What you need to Succeed?

Must Have

• Degree/diploma or equivalent in event management or hospitality industry
• 2+ year of volunteer experience in meeting/event planning
• Knowledge of Request for Proposal (RFP) procedures
• Experience in meeting/event planning with attendee sizes between 125 - 500
• Working experience with Request for Proposal procedures, rooming lists and BEO’s
• Proven expertise with event registration tools; Cvent, Limelight, e-touches, Survey Monkey
• Experience working in an environment with senior executives and managing their expectations 
• Planning and organizational skills
• Communications and writing skills
• Microsoft Office; Word, Excel, PowerPoint

Nice to Have

• Graphic design knowledge beneficial for various projects

Job Summary

As Co-ordinator you will support the Meetings & Events team with the implementation of internal and external RBC events, conferences, and meetings on behalf of our internal partners. You will provide a high level of event support ensuring quality service and professionalism at every interaction.

You will learn in an agile environment where the team’s goal is to design and deliver best in class events that enhance the RBC Brand