The opportunity

Senior Product Manager is responsible for identifying, handling and executing product strategies for their function. The Senior PM will interact with individuals up to the Partner rank socializing, identifying and recommending products. This role is a primary contact and lead for all product aspects including strategy, user experience design, development, and deployment. The role will continuously evaluate and validate product vision to anticipate and address changing business and user needs. The role has profit and loss responsibilities for a product(s) ensuring it meets user, market, and business demand. This role is responsible for helping to find opportunities for products to align to the firm’s broader organizational mission and strategy and that it is competitively positioned driving revenue and EY’s technological footprint in the market.

 Your key responsibilities

 This position is a leadership position responsible for defining the vision, strategy, and roadmap for a sophisticated product or a set of products within a product family

Manages a mid-size team of product professionals

This leadership position is responsible for thought leadership ensuring the product supports the organization’s overall strategy and goals

Outstanding leadership with the ability to communicate the vision and goals of the product, product family, and offerings

Drive strategy development, establish priorities and manage the roadmap using criteria and requirements defined during research

Acts as the customer advocate articulating the user’s and/or buyer’s needs

Works closely with engineering, sales, marketing, and support to ensure business case and customer satisfaction goals are met

Has technical product knowledge or specific domain expertise

Defines what to solve in the market needs document, where you articulate the valuable market problem you’re solving along with priorities and justification for each part of the solution

Runs beta and pilot programs during the qualify phase with almost final products and samples. In Agile environments, regularly reviews completed work and checks with customers to ensure that it meets the customer expectations

Is a market professional. Market expertise includes understanding the reasons customers purchase products. This includes a deep understanding of the competition, and how customers think of and buy your product. Product Managers need market research and competitive analysis skills to complete these tasks

Acts as the product’s leader within the company

Develops the business case for new products, improvements to existing products, and business ventures

Responsible for the development and positioning of 2-3 mid-size products or 1 large enterprise product that is global with responsibility for sophisticated customization. These products will supply to solutions being sold through service lines and will support multi-million-dollar revenue streams for the firm. Develops positioning for the product

Recommends or requires an awareness of competitive pricing to understand how pricing impacts product profit margin compared to competition

Execute the product plan, collaborating with product owner, engineering and other teams

Demonstrate functionality of completed products to partners

Develop metrics to assess the success of products and features and resolve vital enhancements

Anticipate changes in market dynamics/models, adapts products, and creates product retirement and transitioning strategies

Identify new products and features to create growth opportunities

 Skills and attributes for success

 Manage the product lifecycle including market requirements, product release plans, user stories, release criteria, product launch, and organizational readiness activities

Collect market data and feature requests to define and prioritize the product backlog and manage the roadmap

Partner with internal customers to validate requirements and priorities through various forums (analysis, meetings, focus groups, etc.) and refine those requirements for broad market applicability

Collaborate with user experience, business analysts and engineers with a focus on defining product functionality and designing solutions that bring differentiating value to our current and prospective clients

Supervise market changes and trends to assess competitive positioning and opportunities for strategic product enhancements

Provide regular updates about product direction and release plans to the senior partners and clients

 To qualify for the role you have

 BS/BA required

Approximately 10+ years management experience

Approximately 5+ in a product management

Ability to clearly articulate both problems and proposed solutions

Identify new growth strategies for product(s)

Proactive approach to identifying issues and communicating solutions and options, and where appropriate, leading to resolution

Ability to prioritize personal and team workloads to best meet organizational objectives

Disciplined in data driven analysis and decision making to identify issues, trends, and product enhancements

Will be expected to make decisions and recommend approach based on the results from quality reviews

 Ideally, you’ll also have

 Experienced Product Manager in software solutions environment

Exceptional budgeting and partner leadership skills required

Excellent communications skills - strong verbal and written communication skills

Skilled at explaining technical information in a manner which is understood by non-technical clients

Extensive knowledge of the software development cycle and project management methodologies

Exceptional relationship management abilities to work effectively with clients, project teams and vendor across multiple geographies.

Flexibility to adjust to multiple demands, shifting priorities, ambiguity, and rapid change

Exceptional critical thinking, ability to consider impact opportunities of a constantly evolving technology market onto Business Unit, paired with ability to propose practical implementation approaches

Exceptional decision-making ability, balancing what is right with what is realistic

Ability to work and team with a multitude of different people from various parts of the Business and IT

Possess a high energy level, sense of urgency, decisiveness, and an ability to work well under pressure

Work experience in a professional services industry

Product Management, Azure DevOps, SAFe or equivalent certifications