Totally Vets is a dynamic veterinary company, providing services and products in the Manawatu, Levin, Horowhenua, Taumarunui and Tararua areas for companion animals, equine, and production animals. 

Our business thrives on talented people providing superior care and advice for the health, wellbeing and performance of animals. Our business is committed to achieving a challenging Mission, Healthy Animals, Healthy People, Healthy Communities. When you join us, you become part of that effort.

We are constantly improving through learning and innovation. Sharing what we know ensures we work better together. Gaining the trust of our customers guarantees we can care for the animals and our community.

The Role

We are looking for an enthusiastic Client Services person to join our Customer Services Team at Levin & Horowhenua Vets, part of the Totally Vets Group.

This is a full time position, 40 hours per week, Tuesday to Saturday inclusive.

We are looking for persons who have the following qualities:

• A passion for customer service, with excellent communication skills
• Enjoys working in a busy environment and being busy all day
• Rural, farming, or agricultural experience and knowledge
• Veterinary practice experience and knowledge
• Good knowledge of the Horowhenua area and geographical locations
• Previous experience in managing calls, booking diaries and appointments
• Ability to work under pressure, to multi-task and to use initiative
• Excellent computer skills 
• Confident, positive personality with strong interpersonal skills
• Ability to work in a team environment with a focus on detail and going the extra mile

Responsibilities include:

• Providing first point of contact for our clients and visitors
• Booking appointments for clients
• Answering animal health questions
• Telephone contact and follow-up calls
• Providing sales advice and product knowledge
• End of Day processing and banking
• Administration support for our veterinarians 

Previous experience within a customer service, veterinary or agricultural sector would be advantageous but not necessary as training will be given. 

A copy of the job description is available on request, please email Brenda Lineham, Clinic Manager Brenda.lineham@tvg.co.nz

 Apply now with a Cover letter and CV.