Emergency Department/Assessment and Diagnostic Unit

• Waitākere Hospital
• Permanent
• Part Time roles 
• Fully Rostered Shifts including Nights and Weekends

Framed by the Waitākere Rnages and boarded by the wild Tasman Sea, Waitākere Hospital is the main Hospital and is part of the Waitematā DHB Community.

Regardless of whether we work directly with patient/client or support the work of the organisation in other ways, each of us makes an essential contribution to ensuring Waitematā DHB delivers the best care for every single patient/client using our services. Included in this are our Administration Clerks of the ED/ADU Department.

ED/ADU is the gateway into the hospital and usually the start of a patient’s experience in the hospital. If you are someone who likes to be part of a team, work in a fast-paced, ever changing environment, and you are compassionate and caring this role could be for you. The role offers variety in your work; working across different shifts and in different areas of the Emergency Department as you interact with patients experiencing varying medical conditions and injuries as well as their whānau. Compassion and Care for our people are key expectations of this role.

“Manaaki whenua, Manaaki tangata, Haere whakamua”

(Care for the land, Care for the people, Then we shall go forward)

While experience in dealing with patients in a health care environment would be preferable it is not essential as training will be provided. We are looking for the following skills and attributes:

• Ability to live the values of Waitematā DHB and our commitment to Te Tiriti o Waitangi and our Memorandum of Understanding with Ngāti Whātua
• Works in partnership to reduce inequality and in Outcomes
• Ability to work under pressure and with minimal supervision
• Initiative for problem-solving and conflict resolution
• Excellent face to face customer service and interpersonal skills 
• Exceptional attention-to-detail skills
• Ability to work to deadlines and multi-tasking skills
• Strong administration processing ability
• Computer proficiency
• enjoy working as part of a team in a fast-paced, sometimes stressful, environment