Job requirements

Languages

English

Education

Secondary (high) school graduation certificate
or equivalent experience

Experience

Will train

Specific SkillsTake, cancel and change room reservations; Register arriving guests and assign rooms; Provide information on hotel facilities and services; Process guests' departures, calculate charges and receive payments; Balance cash and complete balance sheets, cash reports and related forms; Answer telephone and relay telephone calls and messages; Clerical duties (i.e. faxing, filing, photocopying); Provide general information about points of interest in the area; Follow emergency and safety procedures; Provide customer service; Assist clients/guests with special needs; Maintain an inventory of vacancies, reservations and room assignments

Business Equipment and Computer ApplicationsMulti-line switchboard; Central reservation system (CRS)Work SettingHospitality industry; Hotel, motel, resortTransportation/Travel InformationOwn transportation; Public transportation is availableWork Conditions and Physical CapabilitiesAttention to detail; Standing for extended periodsPersonal SuitabilityFlexibility; Team player; Excellent oral communication; Client focus; Dependability; ReliabilityOther benefitsFree parking available