Claims Administrator | East Tamaki | Permanent

We are now seeking an outstanding Claims Administrator to support our East Tamaki team and be responsible for processing all damages and losses claimed for our New Zealand Post items. The Claims Administrator will also be responsible for office requisitions and other sundry creditor payments and carry out a range of tasks to ensure the area operates to the required level of proficiency, efficiency and productivity.

Critical competencies needed as a Claims Administrator are in the areas of priority setting, an inquisitive mind, action orientation, customer and results focus with continuous improvement and peer relationships. 

The ideal candidate will need to be available to work  Monday to Friday 07:30AM - 16:00PM

Along with these, it is expected the successful applicant will have experience in the following areas: 

• Experience in either insurance, administration and customer service 
• Advanced level of skills with Word, Excel and other MS Office Applications
• Strong verbal and written communication skills
• Planning and organisational skills, especially when it comes to managing multiple tasks and deadlines 
• Previous experience in the freight industry is desirable 

At New Zealand Post, we know what values we hold and the exciting direction we are taking our business. Alongside the opportunity to work with an outstanding team, our permanent employees enjoy a wide variety of benefits including:

• Access to discounted health insurance plans for you and your family
• Special rates on fantastic holiday home accommodation around New Zealand
• Reduced banking service fees, rates and packages through our partners
• Full use of a Wellness portal to help you lead a long, happy and healthy lifestyle

Your opportunity starts right here. For more information about careers at New Zealand Post visit jobs.nzpost.co.nz.

NZ Post has adopted a goal of a fully vaccinated workplace. All external applicants will be required to provide proof of their vaccination status as well as proof of their eligibility to work in New Zealand. Appointees will also be subject to a security and credit check and may be required to undertake a drug test.

There's something really special about being part of the team here at NZ Post - Tukurau Aotearoa, who we are and what we stand for is grounded in our values.

We are proud to be Rainbow Tick certified and recognise the diversity and uniqueness of our workforce and reaffirm our commitment to create a safe and inclusive environment for everyone.