Job description

Requisition ID:  411521

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Change Manager for Global EY Employee Technology Initiatives

The opportunity

As a member of the Change Programs team, you will be aligned to various change activities to drive adoption of technology products across EY’s Enterprise Technology team. You’ll have the opportunity to enable EY’s employees to adopt new ways of working, creating compelling change campaigns that resonate at all levels of the company, and reinforcing EY’s contribution to building a better working world. 

Your key responsibilities

The Change Manager is expected to support large, complex change projects across the Enterprise Technology organization. They will be responsible for understanding products that require the building of business change campaigns, creating awareness, deploying products in an optimized manner whilst driving adoption through various channels across the EY estate. The role requires an understanding of digital adoption for user classification across the adoption curve to drive different behavioural ways to increase productivity. Stakeholder management is essential across the multiple business and technology domains, key suppliers, EY legal and risk communities, as well as senior leaders across the firm. The incumbent must understand market / user demands, have built and run adoption change campaigns in the past in scale, have a firm voice and opinion, whilst also possessing the project management skillset to plan, report, communicate, drive etc.

Skills and attributes for success

To qualify for the role you must have

Approximately 8-10 years of experience leading and management complex people side change projects in a change management role

Developing large scale change management plans that include change readiness assessments, stakeholder analyses, success metrics, and communications activities

Previous project / program work in the areas of end-user adoption, mobile, security and/or Microsoft M365 products and services

Exceptional communication skills, both written and verbal for leaders and end users

Ideally, you’ll also have

PROSCI certification is highly desirable

Excellent active listening skills

Experience establishing and maintaining active knowledge of the broad and complex EY technology estate

Strong verbal and written skills with the ability to draft effective business ready communications to senior stakeholders

Problem solving and root cause identification skills

Able to work effectively at all levels in an organization

Must be a team player and able to work collaboratively with and through others

Experience across the full project management lifecycle

Demonstrate adaptability having a primary focus but also executing multiple project assignments with varying scope

Formal organizational change management methodologies; experience with agile models and practices

Technical architecture development and instantiation

Consultative questioning, influencing and critical / innovative thinking skills

Advanced interpersonal and stakeholder management skills

Experience managing indirect resources from other EY Technology areas assigned to program tasks

What we look for

We are looking for a change manager who has experience developing and leading human focused technology change programs that drive awareness, adoption, and usage of technology tools. Candidates must be comfortable delivering presentations to all levels of the company and facilitating discussions to solve business problems through technology. 

What we offer

Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.

Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.

Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please apply to this role only through the ‘Apply’ link (not through the local office). Your application will then be routed to the appropriate recruiting team.

The exceptional EY experience. It’s yours to build. 

EY | Building a better working world 

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.