Administration Team Leader - 12 month fixed term

If you're looking for your “why”, then come and join us at TEC. We truly believe in the transformational benefits of education and vocational training and as a result we invest $3 billion a year in tertiary education and training, and seek to lift the aspirations and skill bases of all New Zealanders from ages 7 to 74.

We're looking for a leader of our administration staff who can support the development of a team to deliver excellent customer service.

Our Business Support group are responsible for empowering the wider organisation through effective and high quality support services. You will be joining our group as a ‘front line' team leader, giving you an opportunity to have a significant impact in building our customer centric culture.

What will you be doing?

• Managing a team of approx. 5 to deliver excellent customer service - supporting their training and development, establishing and monitoring standards.
• Provide medium term leave cover for EA's, ensuring continuity of cover for Tier 3 managers

• Deliver reception services that meet agreed contracted service standards and TEC's values and behaviours including the management of effective client relationships with the Commerce Commission
• Provide management to the TEC regional offices and their facilities, in conjunction with the Senior Regional Coordinator
• Deliver outstanding EA support to one Tier 3 Manager
• Maintain positive  relationships with key suppliers such as Orbit Travel and Office Max, with a focus on delivering value for TEC

What will you bring to the role?

• Experience in a wide ranging business support services function
• Extensive experience providing EA support to senior managers
• Advanced Microsoft Office skills - Word, Excel, Outlook, PowerPoint, and the ability to share those skills as a subject matter expert
• Experience in leading and developing teams
• Good office system and process knowledge, with strong organising skills and the ability to prioritise work
• Excellent customer focus and a collegial and collaborative way of working
• Strong written and oral communication skills

What will you get in return?

• Join us at an exciting time where we are realigning our customer service approach and standards, have real impact.
• Collaborative team and supportive manager, with a strong focus on your development
• $85k, depending on experience.
• A range of benefits including flexible working options, a wellness programme and the ability to purchase extra leave.

For more information or if you have any questions, please contact HR@tec.govt.nz. Applications close Wednesday 2 March 2022.

• Applicants must have the ability to obtain and maintain the legal right to work in New Zealand.

• Appointment to a position at the Tertiary Education Commission will require the production of evidence, prior to the commencement of work, of a “My Vaccine Pass' issued by the Ministry of Health.

• Prior to the Tertiary Education Commission confirming any offer of employment, pre-employment checks will be undertaken including criminal conviction history and reference checking as a minimum