Inchcape Australasia employs over 1,200 team members across Australia and New Zealand. As part of a global company, our purpose is to bring mobility to the world's communities - for today, for tomorrow and for the better. Across Australia and New Zealand, we have a diverse portfolio spanning distribution, where we hold the custodianship for some of the worlds most recognised brands; fulfilment, where we are the market leader in integrated, omni-channel automotive fulfilment solutions; retail, where we deliver an exceptional experience at every stage of the customer journey and financial services, where we deliver the right financial services solution to our distribution brand networks, retail businesses and customers.

Our diverse and rich history inspires us to adopt a longer-term perspective contributing to a more sustainable and responsible automotive industry while generating a positive impact for our customers and community.

What is the opportunity?

An opportunity has arisen for an experienced Business Process Analyst to join the Business Transformation team in Norwest.

The purpose of this role is to support the Business Transformation team help Inchcape to become a truly customer centric organisation by building continuous improvement and project management capability while at the same time designing and delivering strategic projects to elevate both culture and operational performance.

Further to the above the duties and responsibilities will include, but are not limited to, the following:

• Work with the Business Transformation team and Business units to identify, monitor, analyse, document and prioritise workflows and processes across the business for key improvement opportunities
• Implement and maintain the organisations process management system and framework
• Develop and initiate plans, including activities required to document workflows and processes to obtain stakeholder signoff
• Deliver process management system training to build capability across the organisation
• Promote project and change strategies through values, principles and practices to drive change and capability
• Measurement & Evaluation
• Manage the implementation of best practice workflows and processes within the organisation
• Process documentation and improvement
• Coach and develop Business Units

About you:

• Extensive experience in process analysis and improvement
• Experience in understanding and documenting business workflows and processes
• Superior people skills, ideally within cross functional environments
• Comprehensive experience in communicating, influencing and interacting with people at different levels and across various cultures
• Lean Six Sigma - desirable
• Strong commercial and analytical skills
• Demonstrated experience in process mapping and process improvement
• Exceptional communication skills
• Resilient with a natural ability to persevere