Job Description
CLASSIC MOVES has provided caring relocation management to customers throughout Victoria since 2003. We work with people who needs a smooth move, but our speciality is supporting older clients who are transitioning from their family homes to smaller independant units, apartments or retirement living.
We are much more than a removalist - we are a boutique relocation management specialist who assists our clients to plan and manage the transition to their new home or lifestyle, often over many months. The most rewarding thing about this job is seeing our clients arrive smoothly and knowing that we've helped reduce their stress and anxiety from moving.
Classic Moves is part of the Abbeys Group, which also includes the iconic Melbourne auction house Abbeys Auctions. We're looking for an energetic and talented person to join our team as the Classic Moves Business Unit Manager and as a member of the Abbeys Group Executive team.
Responsibilities will include...
- Leading the strategy and business operations for Classic Moves
- Developing strong business relationships and partner with referral clients such as retirement villages, and residential developers
- Providing creative service solutions and creating winning proposals.
- Managing all aspects of services delivery, coordinating consultants, field teams and trades people and work closely with our Group shared services teams for transport and marketing
- Delivering profitable sales and services with full P&L accountability
- Recruitment, training and continuous development of your team to meet an ambitious growth plan
- Ensuring close client contact throughout the service period, managing quality control and enabling our clients to smoothly transition to their new homes.
Perks & benefits
- Make your mark by leading a business unit with P&L accountability
- Career development and training provided
- Company vehicle and personal technology
- Join the circular economy - we promote recycle and reuse and have a strong company aim to create a community benefit
- Work with a warm, welcoming and supportive team
To apply for this role you will need these skills and specific prior experience...
- At least 5 years working in a business development, project management or business unit leadership role.
- Demonstrated experience in coordinating complex projects or activities with multiple stakeholders.
- An understanding of how to meet the needs of both individual consumer and business clients
- Competence with financials, managing a P&L and ensuring profitable costing of services
- Very strong computer skills including proficiency in Microsoft Word, Excel and Outlook.
- Prior experience in the retirement, real estate, property management or removalist sectors would also be a distinct advantage.
To be successful in the role you will need the following personal attributes...
- A personal need to make a different to people's lives
- A love of customer service together with a caring and supportive approach to all interactions and a focus on excellent customer outcomes.
- Extremely well organised and self-motivated to work autonomously
- High personal presentation standards and pride in maintaining a professional working environment
- Fine attention to detail and focus on accuracy
- Calm under pressure with an energetic and flexible approach to the many and varied challenges that will arrive every day
- A team player who is flexible and willing to do whatever it takes across our entire business to get things done on time and to a high standard
We handle personal assets and work in sensitive situations and so you will be required to present current Police Check and Working with Children Certificates prior to commencement.
NOTE : IF YOU CANNOT DEMONSTRATE THE REQUIRED SKILLS AND PRIOR EXPERIENCE PLEASE DO NOT APPLY - THIS POSITION IS NOT SUITABLE FOR A RECENT GRADUATE.
A member of the Abbeys Group
Classic Moves is a member of the Abbeys Group, which includes Abbeys Auctions and Abbeys Property Services and is based in Burwood, Victoria.
Employer questions
Your application will include the following questions:
- What's your preferred work type?
- Which of the following statements best describes your right to work in Australia?
- Which of the following statements best describes your Covid-19 vaccination status?
- How many years' experience do you have as a business manager?
- How many years of people management experience do you have?
- What's your expected annual base salary?
- How many years' experience do you have as a business development manager?
Job ID: 75791