At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

At EY Technology, we understand that technology is the key to unlocking our clients potential and creating lasting value through innovation. We're building a better working world by providing EY and our clients the products, services, support & insights to win in the market.

We create value by helping clients solve complex business problems through differentiated technological solutions. We innovate in how we deliver products and support to the enterprise to enable our success.

And we achieve this by assuring our work and client information are safe from increasingly sophisticated threats.

The opportunity

The Business Analyst's role is to confer with the stakeholders to understand, document, analyze and manage the requirements for the construction and testing of IT solutions. This includes interviewing stakeholders, gathering & compiling user requirements, recommending milestones and deliverables to meet the requests of the business. The Business Analyst facilitates the development process and confirms with supervisor that project deliverables are met according to specifications.

This role of Business Analyst requires methodical investigation, analysis, review and documentation of all or part of a business in terms of business functions and processes to document the requirements to be delivered.

The BA will manage the requirements development process through the elicitation, analysis, specification & verification of multiple levels of requirements (Business, Stakeholder, Solution & Transition) and support the ongoing management of the requirements through design, development, test and implementation.

The Business analyst will be required to create viable and consumable specifications including acceptance criteria in preparation for the construction and testing of solutions.

Our primary focus areas, or Big Bets include Desktop Transformation, Support Experience Transformation, Modern Workplace, and Modern Meetings.

Your key responsibilities

• Building the foundation for the development effort by capturing the business context - problem, current state, desired future state, objectives, business needs and impacted user groups
• Development and deployment of formal business analysis methods and tools to govern and control programs
• Working with the project manager and the business customer(s) to elicit the Stakeholder and Solution requirements.
• Writing and reviewing business, user & non-functional/system level requirements in the form of User stories, requirement statements and other similar structured requirements documentation
• Work with the Product Managers/Owners to prioritise and groom the User stories.
• Develops requirements Specifications in the form of gap analysis of requirements to COTS products
• Develops requirements in the form of configuration requirements for COTS products

Skills and attributes for success

To qualify for the role, you must have

• A Bachelor's degree (in any discipline)
• 10 to 12 years in a corporate IT environment, working in a Large MNC
• 5 to 10 years' experience in business analysis or related technical field (application development, deployment, implementation & infrastructure)

• Certified Business Analysis Professional (CBAP) or ISEB Business Analysis Diploma.

• Prior Business analysis role with personal accountability for delivering and managing requirements to time and cost for projects.
• Demonstrated experience writing and reviewing business, user & non-functional/system level requirements
• Flexibility to work across different time zones.
• Excellent communications skills - strong verbal and written communication skills to develop & communicate project deliverables in a non-technical manner to end users.
• Solid understanding of the following requirements models: Stakeholder Categories, Actor Tables, Glossary, Context Diagram, Data Model, Class Model, Data Dictionary, Event Response Tables, State Diagrams, Business Rules, Decision Tables, Process Maps, Use Cases, and Activity Diagrams
• Analytical/Decision Making Responsibilities:

• Able to work under minimal supervision selecting the appropriate methods to elicit and document requirements and adjusting approach to suit location and role of stakeholders who will include service owners, support teams, technical and project leads from the programme and the vendor.
• Follow the project strategy to elicit and document requirements.
• Defining the procedures on how the requirements will be managed (i.e. base lining requirements, requirements change control and requirements traceability)
• Selecting the appropriate analysis and specification models and ensuring that requirements are of high quality
• Assessing change requests related to requirements to assess overall impact
• Determining 'fit for purpose' requirements
• Advises leadership of potential issues which could impact other project deliverables.

Ideally, you'll also have

• Familiarity with ITIL v3 or 4 would be advantageous.
• Exposure to Agile Methodologies and Azure DevOps.

What we look for

As a Business analyst who'll work with different stakeholders within the organization to help them improve their processes and systems.

What working at EY offers

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations - Argentina, China, India, the Philippines, Poland & the UK - and with teams from all EY service lines, geographies & sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We'll introduce you to an ever-expanding ecosystem of people, learning, skills & insights that will stay with you throughout your career.

Continuous learning: You'll develop the mindset and skills to navigate whatever comes next.

Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way.

Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs.

Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs.

EY | Building a better working world

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax & transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.