Job Title - Business Analyst – Senior

Period:  12 months

Start Date – 2022-03-07

End Date – 2023-04-05

Location – Toronto

Working Hrs.: 7.25 Hrs. / day

Assignment Type: This position is currently listed as "Hybrid" due to COVID-19 related WFH direction. Once HSC staff are required to return to the office, the resource under this request will be required to work onsite as well. 

Mandatory Skills

At least 5 years of audio and videoconferencing technology experience

8+ years’ experience in business analysis

Demonstrated experience facilitating JAD session

SCOPE:

·        CLIENT LIAISON

o   Represent OPS I&IT communities to the client organization: serving as a dedicated source of information and recommendations to client management concerning information technology issues

o   Promote products and services to clients to increase understanding and appreciation of their benefits.

·        ADVISORY AND SUPPORT SERVICES

o   Conduct comprehensive business analyses for clients, providing business-driven needs assessments and determining functional requirements.

o   Coordinate, in collaboration with technology specialists, identification of technology solutions to meet clients' functional requirements.

o   Initiate and facilitate partnerships among clients with similar business and technology needs to partner to share the use and benefits of information technology solutions, and facilitate communication among clients to increase effective use of information technology

·        SOLUTION COORDINATION

o   Facilitate the negotiation of contracts between clients and appropriate internal service/solution providers, including the development and evaluation of contracts/service level agreement, letters of intent.

o   Co-ordinate as single point of contact for the delivery of information

Promote I&IT products and services to clients to increase their understanding of benefits and that align with business needs and effective use of information technology

Deliverables

·        High Level Business Requirements

·        Develop Project Outline

·        Development of possible options / solutions / project approach

·        Complete Functional Design Document (includes site visit, requirements gathering)

·        Design, implement and work with the project team in completing all relevant and required documentation in alignment with OPS standards

·        Undertake special assignments/sub-projects as assigned

·        Evaluate vendor proposals (including conceptual design drawings, detail AV design drawing packages, network design diagrams, pricing, timelines and facilities requirements)

·        Conduct, assess, evaluate and document stakeholder interests and business needs

·        Create and validate business scenarios and use cases

·        Create system and user interface design and modifications (data & screen) as required

·        Review all test scenarios to ensure the requirements are met; establish traceability matrix to monitor output

·        Ensure alignment and adherence to Ministry of Government Services’ processes and standards

·        Support the testing team during system and UAT testing

·        Participate in Knowledge transfer

Skills and Knowledge;

·       Knowledge of emerging audio/visual and related technology solutions, industry trends/developments, client business activities and their current operating systems, hardware and software

·        The ability to provide advice, guidance and direction to client business areas and facilitate procurement and contract administration.

·        The ability to identify audio visual and technology needs, develop solutions to meet business delivery requirements, and facilitate business process re-engineering to help clients use technology to more efficiently achieve program objectives.

·        The ability to assist clients develop strategic and operational plans and ensure all recommendations and plans are in compliance with requirements

·        The ability to synthesize and analyze large amounts of data, evaluate current and project client requirements, identify options and make recommendations.

·        The ability to lead and coordinate solution projects and provide guidance to clients.

·        Outlining problems, opportunities and solutions for a business

·        Budgeting and forecasting

·        The ability to consult, advise and counsel managers on audio visual and technology issues, service and program options and to develop and sustain effective client relationships.

·        The ability to promote, foster and manage relationships between clients and technical staff, and between different clients with similar audio visual and technology problems who can benefit from pooling resources for a common solution.

·        The ability to prepare and present information, options and recommendations for technical and non-technical audiences.

The ability to prepare submissions and planning documents, reports, briefing materials and correspondence using common computer and office software

Resume Evaluation Criteria: 

Criteria 1: Business Analyst Skills

Criteria 1 Points: 30 points

• 8+ years’ experience in business analysis

• Demonstrated experience facilitating business requirement gathering sessions

• BABOK (Business Analysis Body of Knowledge) certification and/or demonstrated knowledge with the key BABOK concepts, tasks, techniques and skills

• Demonstrated experience in creating Business Cases, Business Requirements Document, other Business requirements artefacts and use case documentation

• Demonstrated experience working on large audio visual systems implementation

• Demonstrated experience in project co-ordination and project management activities

Criteria 2: Technical Skills

Criteria 2 Points: 35 points

• Demonstrated experience in audio visual & IT solution design and architecture 

• Demonstrated experience in end to end handling project financials and resource management 

• Demonstrated experience with technical solution design and prototyping tools to facilitate business requirement gathering and audio visual design sessions

• Hands on experience in various Audio Visual & IT project and product delivery methodologies 

Criteria 3: Communications Skills

Criteria 3 Points: 30 points

• Demonstrated experience in negotiating with business stakeholders on functional design issues and detailed solution design sessions, negotiating on issues for production 

• Experience in documenting project status reports, project tracking for resources, finances, progress, issues and risks

• Demonstrated experience in presentation and writing reports and materials

Public Sector Experience = 5 points

Previous experience working in Government or Public Sector organizations

If you are available, please send your resume to deepti.gill@2iresourcing.ca OR refer someone interested.

Job Title - Business Analyst – Senior

Period:  12 months

Start Date – 2022-03-07

End Date – 2023-04-05

Location – Toronto

Working Hrs.: 7.25 Hrs. / day

Assignment Type: This position is currently listed as "Hybrid" due to COVID-19 related WFH direction. Once HSC staff are required to return to the office, the resource under this request will be required to work onsite as well. 

Mandatory Skills

At least 5 years of audio and videoconferencing technology experience

8+ years’ experience in business analysis

Demonstrated experience facilitating JAD session

SCOPE:

·        CLIENT LIAISON

o   Represent OPS I&IT communities to the client organization: serving as a dedicated source of information and recommendations to client management concerning information technology issues

o   Promote products and services to clients to increase understanding and appreciation of their benefits.

·        ADVISORY AND SUPPORT SERVICES

o   Conduct comprehensive business analyses for clients, providing business-driven needs assessments and determining functional requirements.

o   Coordinate, in collaboration with technology specialists, identification of technology solutions to meet clients' functional requirements.

o   Initiate and facilitate partnerships among clients with similar business and technology needs to partner to share the use and benefits of information technology solutions, and facilitate communication among clients to increase effective use of information technology

·        SOLUTION COORDINATION

o   Facilitate the negotiation of contracts between clients and appropriate internal service/solution providers, including the development and evaluation of contracts/service level agreement, letters of intent.

o   Co-ordinate as single point of contact for the delivery of information

Promote I&IT products and services to clients to increase their understanding of benefits and that align with business needs and effective use of information technology

Deliverables

·        High Level Business Requirements

·        Develop Project Outline

·        Development of possible options / solutions / project approach

·        Complete Functional Design Document (includes site visit, requirements gathering)

·        Design, implement and work with the project team in completing all relevant and required documentation in alignment with OPS standards

·        Undertake special assignments/sub-projects as assigned

·        Evaluate vendor proposals (including conceptual design drawings, detail AV design drawing packages, network design diagrams, pricing, timelines and facilities requirements)

·        Conduct, assess, evaluate and document stakeholder interests and business needs

·        Create and validate business scenarios and use cases

·        Create system and user interface design and modifications (data & screen) as required

·        Review all test scenarios to ensure the requirements are met; establish traceability matrix to monitor output

·        Ensure alignment and adherence to Ministry of Government Services’ processes and standards

·        Support the testing team during system and UAT testing

·        Participate in Knowledge transfer

Skills and Knowledge;

·       Knowledge of emerging audio/visual and related technology solutions, industry trends/developments, client business activities and their current operating systems, hardware and software

·        The ability to provide advice, guidance and direction to client business areas and facilitate procurement and contract administration.

·        The ability to identify audio visual and technology needs, develop solutions to meet business delivery requirements, and facilitate business process re-engineering to help clients use technology to more efficiently achieve program objectives.

·        The ability to assist clients develop strategic and operational plans and ensure all recommendations and plans are in compliance with requirements

·        The ability to synthesize and analyze large amounts of data, evaluate current and project client requirements, identify options and make recommendations.

·        The ability to lead and coordinate solution projects and provide guidance to clients.

·        Outlining problems, opportunities and solutions for a business

·        Budgeting and forecasting

·        The ability to consult, advise and counsel managers on audio visual and technology issues, service and program options and to develop and sustain effective client relationships.

·        The ability to promote, foster and manage relationships between clients and technical staff, and between different clients with similar audio visual and technology problems who can benefit from pooling resources for a common solution.

·        The ability to prepare and present information, options and recommendations for technical and non-technical audiences.

The ability to prepare submissions and planning documents, reports, briefing materials and correspondence using common computer and office software

Resume Evaluation Criteria: 

Criteria 1: Business Analyst Skills

Criteria 1 Points: 30 points

• 8+ years’ experience in business analysis

• Demonstrated experience facilitating business requirement gathering sessions

• BABOK (Business Analysis Body of Knowledge) certification and/or demonstrated knowledge with the key BABOK concepts, tasks, techniques and skills

• Demonstrated experience in creating Business Cases, Business Requirements Document, other Business requirements artefacts and use case documentation

• Demonstrated experience working on large audio visual systems implementation

• Demonstrated experience in project co-ordination and project management activities

Criteria 2: Technical Skills

Criteria 2 Points: 35 points

• Demonstrated experience in audio visual & IT solution design and architecture 

• Demonstrated experience in end to end handling project financials and resource management 

• Demonstrated experience with technical solution design and prototyping tools to facilitate business requirement gathering and audio visual design sessions

• Hands on experience in various Audio Visual & IT project and product delivery methodologies 

Criteria 3: Communications Skills

Criteria 3 Points: 30 points

• Demonstrated experience in negotiating with business stakeholders on functional design issues and detailed solution design sessions, negotiating on issues for production 

• Experience in documenting project status reports, project tracking for resources, finances, progress, issues and risks

• Demonstrated experience in presentation and writing reports and materials

Public Sector Experience = 5 points

Previous experience working in Government or Public Sector organizations

If you are available, please send your resume to deepti.gill@2iresourcing.ca OR refer someone interested.