As a Banking Advisor at the National Bank in Ville Saint-Laurent, you'll live your ambitions and have a positive impact on your own life as well as the lives of your clients and colleagues. You’ll adopt a friendly approach and provide high-quality advice as you offer a people-centric experience to branch clients.

Your role

Welcome clients when they arrive and answer their questions

Help clients use our banking applications and ABMs

Listen to people's needs and resolve situations that may be complex

Provide advice and offer made-to-measure transactional, investment, financing and insurance solutions

Demonstrate the ability to build lasting business relationships 

Ensure client satisfaction and engagement

Refer clients to your colleagues for their specialized needs

Ensure adherence to compliance and risk management rules

The branch is open two evenings a week and on Saturdays.  A number of work schedules are possible and will vary depending on team availability. This position reports to the Branch Manager. Every day, you will work with a team of a experts specialized in investment, credit, mortgage financing and more.  

Our team values passionate people and bold ideas. We work together to ensure our clients reach their goals and colleagues do what they love. We rely on our colleagues to share knowledge and help each other. 

-Have a college diploma and 3 years of experience, or a Bachelor's degree and 6 months of experience

-Have experience in customer service

-Have experience in business development 

-Have a Mutual Fund Representative (MFR) license (or become certified within 3 months of hiring) 

-Be bilingual, (spoken and written) English and French

At National Bank, we stand out by investing in our employees throughout their careers—as demonstrated when we were awarded silver in the "Most Innovative use of HR Technology" category at the 2020 Canadian HR Awards for our use of Axonify, a personalized learning solution that can be used every day.

The Bank has innovated by modernizing its performance evaluation system to better meet our clients’ evolving needs. From now on, the corporate values (expected behaviours) of partnership, agility and empowerment count as much as the business objectives.

The compensation associated with this position is available on the My HR portal. Look up "salary scales" in the search field on the portal. While only one level is posted, the manager has the latitude to position the selected candidate at a lower level, depending on their profile.

Working at National Bank means having access to competitive working conditions, a wide range of employee benefits, a dynamic work environment and telemedicine services.

National Bank sees diversity as a great source of wealth and values it in all its dimensions. Its objective is to offer an open, respectful work environment where all employees can achieve their full potential. Senior management's concrete commitment helps spread this value across all sectors in the organization. The Bank has been ranked among the top employers for diversity in Canada for several years.

Come and see how: https://jobs.nbc.ca/diversity

Particular Condition:The selected candidates will have to complete online tests during the recruitment process. - Work schedule requires 1 to 2 evening shifts until 8:00 pm and Saturdays until 3:00 or 4:00 pm on a rotation basis. Please note that the work schedule may vary according to operational needs. The Bank has innovated by modernizing its performance evaluation system to better meet our clients’ evolving needs. From now on, the corporate values (expected behaviours) of partnership, agility and empowerment count as much as the business objectives. The candidate needs to be able to identify all risks inherent to the Personal and Commercial Banking sector’s activities Please note that this pool of candidates will be used to fill current and future positions and only candidates who are short-listed will be contacted