Job Description

What is the opportunity? 

As Associate Program Manager, you will fill a critical role by assisting the Head and Senior Program Managers of the Fee Based and Managed Solutions Group in the implementation of strategic initiatives and support. You will assist to help drive growth in fee-based strategies, service the Advisors, Associates and Branches with any inquiries, support and administer all fee based programs and be a point of escalation for the Managed Solutions Consultants.  You will also collaborate with various organizational groups internally and externally to ensure relationships are established and maintained to protect and grow the fee based programs.

What will you do?

• Work with team members to ensure project specifications are clear, develop critical success factors and assist team members in developing roadmaps and monitor project roadmaps
• Escalate issues to ensure appropriate adjustments to the plans, resources or user expectations
• Work with team members to execute plans for program changes and enhancements
• Provide analyst support, data mining and reporting support for each product
• Provide servicing support and act as escalation resource for servicing requests
• Responsible for gathering information required for quarterly management tracking
• Manage and test enhancements to the numerous applications we support: Target Allocation Calculator, A+ Desktop, NNA Reports, etc.
• Manage and work with team members on the Quarterly Discretionary Licensing Application process

What do you need to succeed?

Must Have

• Canadian Securities Course (CSC) or Investment Funds in Canada (IFIC)
• University degree or equivalent experience
• Proficient with MS Office (Excel, Word, Powerpoint)
• Excellent experience in project management and ability to deal with multiple competing priorities

Nice to have

• Strong self-directed team player with a bias for action and ability to have strategic influencing, negotiating and persuasion skills

What’s in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Flexible work/life balance options
• Opportunities to do challenging work
• Opportunities to take on progressively greater accountabilities         
• Access to a variety of job opportunities across business and geographies

Job Summary

Designs new products or changes to existing products. Applies experience and seasoned knowledge, skills, and practices to perform a variety of assignments