Come Work with Us!

At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.

Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.

Job Title

Associate Director, Digital Delivery

Job Description

What is the opportunity?

As the business is travelling along the journey of digital transformation, we are looking for an enthusiastic individual to take ownership of key project delivery. In this position, you will play a critical role overseeing the delivery of major initiatives that involve Data Management Office (DMO) and Digital Delivery. You will provide the vision, understand connective points, encourage collaboration and have a keen focus on ROI/Business benefit. 

What will you do?

Presenting design plans to product development to determine technical feasibility. Monitoring revisions for compliance with technical standards.

Using data on marketplace trends to guide the product design function. Soliciting design suggestions from customers, prospective customers, and internal staff, and ensuring that designs support the goals and objectives of the organization.

Monitoring progress to ensure projects are completed on time and within budget. Gathering financial data measuring the potential profitability of new designs.

Overseeing staff responsible for designing new products or improvements to existing products.

Engage the various stakeholders from product, client experience, data, technology and other teams to design and deliver solutions, to resolve problems and evaluate impact of completed initiatives

Understand the nuances of platforms and processes; design workflows and projects with these nuances in mind.

Work with sponsors during the ideation stage to understand fit and compatibility in getting problem solved through Digital channel

Increase dialog, and manage communication with stakeholders on requirements and design, where necessary

Be able to explain project workflow, prioritization and be involved hands-on with the execution stage on key/critical endeavours

Responsible for building a pipeline of problem statements & initiatives, running effective communication plans to enable prioritization forums

Utilize sound commercial judgement - be aware of delivery costs vs value and highlight where the range of possible solutions would not make commercial sense

Partner effectively with Digital Lab and technical teams to ensure they are supported and have clear guidance on MVPs; and track and report progress on initiatives on a weekly/periodic basis

Provide highly transparent reporting on pipeline, delivery staging, delivery into production, abandoned solutions, team capacity and impact to stakeholders

What do you need to succeed?

Must-have

Minimum Experience - 5-7 years of Design, UI/UX or Digital Product execution roles with team building and management experience

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

Excellent exposure to communicate with various business partners and stakeholders in Investor & Treasury Services and within other platforms as appropriate

Opportunity to obtain hands-on experience throughout your role

Working with an exciting, close-knit, supportive & dynamic group

Opportunity to collaborate with other business segments within the bank

Excellent career development and progression opportunities

A comprehensive Total Rewards Program including bonuses and flexible benefits

Competitive compensation

Job Summary

Address:

TORONTO, Ontario, Canada

City:

CAN-ON-TORONTO, GBR-GREATER_LONDON-LONDON

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

Investor and Treasury Services

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2022-03-25-07:00

Application Deadline:

2022-04-08-07:00

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

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We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at rbc.com/careers.