**A day in the life.**

+ _Conducts on-site education and / or consulting._

+ _Supports field personnel in providing the best possible outcomes and service for Medtronic customers._

+ _Partners with sales colleagues to develop and execute plans of sales for within one or more business unit(s)._

+ _Participates in conventions, forums, and meetings to increase product awareness._

+ _Works closely with Clinical Lead, Clinical Management and Regional Sales team to provide customer case and sales support._

+ _Identifies and facilitates execution on growth opportunities with Sales and Clinical Support Team._

+ _Serves as a technical resource to support sales of a specific medical product or solution._

+ _Responsible for reporting complaints and Adverse Drug Reactions (ADR)_

+ Partners with leaders to provide direction in all aspects of the establishment, implementation, promotion, and administration of the clinical education activities, to include assessment, curriculum planning, communications and clinical skills development, and educational support

+ Assist to Develop and execute clinical education programs designed to enhance user competencies

+ Cultivates close relationship with strategic business partners, including all training centers and opinion leaders

+ Provides new employee training on products, technology and materials

+ Assist in developing objectives, and programs for marketing and selling the Companys products

+ Provides nursing and/or medical expertise in the development, implementation, and case reports, journal articles and clinical reports from clinicians

+ Plans, directs, and coordinates educational workshops, and other programs, events, and activities (Maintain contact with customers to evaluate their clinical and educational needs)

+ Work with other departments to establish priorities for the Company direction, new product development, and customer satisfaction

+ Education reporting requirements (Must document all clinical support and education)

+ Monthly Business Review with Sales Reps, Regional Sales Managers and Key Account Managers.

**Must haves.**

+ _High School Diploma or GED, Associate degree, or; Bachelors degree_

+ _Minimum 4 years of work experience in the healthcare or engineering field, with a High School Diploma or GED, or Minimum 2 years of work experience in the healthcare or engineering field, with an Associate degree, or No minimum relevant experience, with a Bachelors degree_ _._

+ Ability to develop and present educational programs and/or workshops

+ Skill in examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures

+ Skill in organizing resources and establishing priorities

+ Knowledge of adult education and communication principles and practices

+ Outstanding interpersonal, verbal, and written communication skills and the ability to communicate and work effectively within a diverse community

+ Desire to help others

+ Composed under stress

+ Strategic planning skills

+ Advanced knowledge and understanding of nursing and/or medical principles, methods, and procedures

+ Ability to develop, implement and evaluate clinical education methodologies and assessment instruments

+ Ability to organize, prioritize and schedule work assignments

+ Working knowledge of conflict resolution and mediation principles and techniques

+ Must be willing and able to travel

+ Clinical Specialists are required to be within their assigned territory each day to be available as unscheduled needs arise. CSs are required to work a number of weekend and holidays during the quarter, as determined by local management. Weeknight call coverage is the primary responsibility of the Sales Rep, however, at times, business and/or geographical needs require a CS to be scheduled for weeknight coverage as approved by regional management.

+ Must have a valid drivers license and active vehicle insurance policy.

+ Minimum travel of 50-60% of any given work week

+ Required to travel for clinical coverage as needed and as directed by RSM/KAM/AM and/or Sr. CS.

+ Frequent required travel to customer clinics, hospitals, and offsite meetings. While performing the duties of this job, the employee is regularly required to be independently mobile

**Nice to have.**

+ Medical device experience and Operating Room experience.

+ Graduate degree preferred.

+ Clinical trial experience within medical device space is a bonus.

**PHYSICAL JOB REQUIREMENTS**

+ Frequent 2- handed lifting of up to 40 lbs. from floor to chair/table and from one to another surface at approximately the same level

+ Sitting, standing and/or walking for up to eight plus hours per day

+ Environmental exposures include eye protection, infectious disease and radiation

+ Ability to wear 7-9 lbs of lead for extended periods of time while in the O.R.

+ Frequently required to use hands to finger, handle or feel objects, tools or controls

+ Ability to effectively use a mobile phone, PC, keyboard and mouse

+ Frequent bending/stooping, squatting and balance

+ Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus in relation to travel and operating a personal computer

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers.