Job Description

What is the opportunity?

As a Financial Planner, Investment and Retirement Planning Assistant, you support a top performing Financial Planner, Investment and Retirement Planning in meeting sales objectives and related activities by providing value added administrative service and support. You will provide proactive client contact management through telephone, fax and e-mail requests. You will develop relationships with service partners to ensure operational guidelines are adhered to and transactions are processed efficiently. You will manage office routines to ensure efficiency is maintained through availability and effective management of files and records and gather and prepare material required for presentations, meetings, marketing initiatives and events.

What will you do?

• Consistently provide superior responsive service to client e-mail/telephone requests

• Consistently provide superior responsive execution and delivery of client transactions/requests

• Be familiar with key referral sources and have strong organizational

• Demonstrate personal commitment to ensure skills and knowledge are up-to-date

• Consistently provide superior responsive service to client requests in order to build customer loyalty and trust

What do you need to succeed?

Must-have

• You should be self-motivated, self-managed and thrive in a fast paced environment

• Strong skills in problem solving and sense of urgency are key in this position, as well as customer service, listening and understanding, achievement/motivation, teamwork and co-operation, initiative and pro-activity

• Excellent communication skills, oral/written skills, good business writing

• Resourcefulness and able to work independently

• Be extremely well organized with the ability to multi-task and prioritize

• You are an energetic and enthusiastic team player who pays attention to detail

• Strong computer skills in Microsoft Office including Word, Power Point, Excel, Outlook and Marketing Central

• Knowledge of Royal Bank systems including Sales & Service Platform and RBCNet would be an asset

Nice-to-have

• Previous mutual fund registration and investment advice experience 

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits and competitive compensation

• Leaders who support your development through coaching and managing opportunities

• A collaborative dynamic culture where personal initiative and hard work are recognized and rewarded

RBC requires as a condition of employment that all successful candidates in the United States and Canada be fully vaccinated against COVID-19 prior to their start date, and may require proof of the same. Reasonable accommodation is available where required by law.