Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us to achieve our mission.

Microsoft Consulting Services helps Microsoft customers around the world get the best outcomes from their investments in the latest Microsoft cloud technologies. We focus on empowering customers on their digital journey, from envisioning new possibilities to delivering solutions that result in targeted business outcomes and a great customer experience.

Do you have a passion for creating large scale cloud solutions?  Are you interested in helping Microsoft customers create & deploy cutting-edge solutions in Microsoft Azure? 

Then join us!

Responsibilities

Pre-Sales Support 

Participates in the pre-sale process as needed. Helps scope the project by sharing customer or technical knowledge in their specialty domain by leveraging their expertise as a subject matter expert. 

 Technical Delivery 

Follows capacity process outlined by Global Capacity Management team. Maintains tools with up-to-date skills and availability.   

Participates in and/or may lead meetings with customers/partners to understand their business needs and/or scenario they are trying to solve. Uses business, technology, and industry strategies to define customer/partner requirements and constraints. Engages others appropriately to understand and define customer requirements. 

Supports project planning and the development of project documents by defining the risks and dependencies. Communicates the business value of planned solutions to customers/ partners with direction/guidance. Implements mitigations on technical and business risks. Manages their schedule and communicates to project leads. Delivers against Work Breakdown Structure (WBS). 

Implements technical solutions by completing assigned project tasks with defined quality standards and following Microsoft Services processes. May oversee aspects of implementation. 

Proactively identifies issues and risks and engages with customers/partners or internal stakeholders (e.g., Project Managers) as appropriate to address and resolve issues. 

Proactively manages relationships with customers/partners/stakeholders to identify and contribute to the drivers of satisfaction and dissatisfaction, determine the root cause, and establish recovery actions to improve experience.  

 Intellectual Property Management 

Acts as an ambassador in consumption of intellectual property (IP) and leverages IP in projects. Proactively assists in the creation of intellection property content and seeks areas that are available for more IP. Communicates areas that need refreshing or gaps in intellectual property. Provides feedback for continuous improvement. 

 Business Development 

Identifies opportunities to expand or accelerate the adoption and consumption of the cloud and Microsoft technologies. 

Readiness 

Learns new technologies or services based on business demands and industry trends. Obtains relevant accreditations and certification(s) as advised by domain leadership team. Shares experiences, best practices, and product news within the team. Participates in relevant technical communities at Microsoft.   

Operational Excellence 

Completes operational tasks and readiness, and ensures timeliness and accuracy. Follows Microsoft policies, compliance, and procedures (e.g., Enterprise Services Authorization Policy, Standards of Business Conduct, labor logging, expenses, travel guidelines). 

Other 

Embody our culture and values 

Qualifications

Required/Minimum Qualifications 

Expertise with software collaboration and deployment tools such as Azure DevOps, GitHub and Jenkins.  

Knowledge of / Experience working with Infrastructure as Code using tools like: Terraform, ARM Templates, YAML, PowerShell, Python or other scripting language. 

Knowledge of / Experience working with Containers, Docker, AKS, Micro Services and other technologies.

Additional or Preferred Qualifications 

Experience working in a Services organization in a consulting capacity is strongly preferred. 

Experience working on multi-phase global implementations is preferred. 

When Travel resumes: ability to travel 25% to 50%

#ACAIHiring 

#NextPlay

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.  We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.