• Full Time Temp - Acacia Ridge
• Vocational Education
• Inbound Service - immediate start

Our client, a vocational education leader is seeking customer service professionals to work in their Trade Specialist sector. As a Client Service Officer you will be a key member of the Client Services Team providing excellent client service and support to both internal and external clients through a variety of communication channels. These positions are located on the Southside of Brisbane.

Key Responsibilities:

• Providing high level customer service via phone, live chat and face to face
• Handle complex customer enquiries and conflict resolution
• Assisting over a range communication channels - predominantly call centre but email and web chat 
• Accurately and promptly process enrolments, enquiries and payments 
• Ad hoc administration duties 
• identify and convert potential clients via inbound calls 

Successful Candidates will have:

• Previous high volume customer service experience
• Contact Centre experience is a distinct advantage
• High Level communication skills
• Ability to navigate multiple systems
• Ability to learn large amounts of information quickly. 

These positions are temporary casual opportunities available to commence ASAP for training. The roles are temporary for an initial term of 2 months with strong likelihood of extension based on business needs and performance. This position is remunerated at $39.13/hr + super working approximately 36.25 - 38hrs per week.