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Analyst - Client Services
Analyst - Client Services
Job Overview
Location
Pune, Maharashtra
Job Type
Full Time Job
Job ID
119315
Date Posted
1 year ago
Recruiter
Aarav
Job Views
177
Job Description
Key Responsibilities and Duties
- Responding to inbound customer service calls or in-person customer visits. Performing entry-level troubleshooting and redirecting customers or customer calls when appropriate.
- Identifying order issues and determining appropriate course of action for effective resolution.
- Contacting customers when necessary to obtain additional information needed to resolve the issue.
- Addressing minor coverage issues and resolving minor complaints. Ensuring all customer communication is clearly documented.
Educational Requirements
- University (Degree) Preferred
Work Experience
- No Experience Required
Physical Requirements
- Physical Requirements: Sedentary Work
Career Level
5IC
Job ID: 119315
Tags
Company Details
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