At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

The opportunity

Here at EY you’ll work with a team of amazing Technologists who are always growing, learning, and adapting, in and out of the office. Technology is changing the world, and we’re at the centre of it all. With a team list that reads like a who\'s who in tech, and a highly disruptive business model, we’re advancing the art of team collaboration. Driven by honest values, an amazing culture, we’re out to unleash the potential of every team. From Sydney and Melbourne to Sydney and Canberra and across The Ditch, we’re looking for people like you who are powered by passion and eager to do the best work of their lives in a highly autonomous yet collaborative environment.

Your key responsibilities:

We’re looking for innovative Engineers to be part of a top priority team in a highly autonomous yet collaborative environment, who take accountability for the design and delivery of AI & Automation that will be used by our client’s technology.

To qualify for the role you must have:

• 3- 5 years as a software engineer

• Expertise in cognitive service APIs (ie, NLU/NLP, STT/TTS, OCR)

• Familiarity with one or more contact centre technologies (eg, Genesys, Amazon Connect, Google CCAI, Live Person)

• Demonstrated ability with orchestration layer logic and one or more AI platforms

• Ability to continuously train & optimise AI models

• Understanding of data preparation best practices to migrate algorithmic bias

• Experiece of cloud computing (eg, Azure, AWS, GCP)

 

Ideally, you’ll also have:

• Prior Consulting or Financial Services experience

• Experience in RPA, ML or Data Science

 

What we offer:

• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. 

• Continuous learning: personalised career development including coaching, experiences and formal learning so you’ll develop the mindset and skills you’ll need to thrive in the future.

• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.