Reporting to the Funds Transfers and Investigation Director, you will be responsible for ensuring that National Bank remains compliant with network requirements. You will need to anticipate regulatory changes related to payment networks, ensure that these changes are supported when they are mandatory, and support the different sectors of the Bank and initiatives related to payment networks.

More specifically, you will have to:

• Offer your expertise in the context of special or large-scale committees and projects that have an impact on the evolution of practices, policies or products and initiatives.
• Monitor our performance indicators\risk and make them evolve.
• Contribute to improving the quality of inputs and outputs to resolve and reduce operational risks and events.
• Support the manager and the team in the daily operational tasks as well as the follow-up of the business plan (the daily operational as well as the transformation).
• Continuously improve operations and work closely with partners across different industries to ensure a distinctive customer experience.
• Assess and identify the needs of stakeholders while proposing, according to the diversity of files, adapted solutions to support the implementation of activities
• Act as a "coach" with your less experienced colleagues

Required skills:

• Bachelor's degree related to the industry and six years of relevant experience OR Master's degree related to the business sector and four years of relevant experience OR University certificate 1st cycle and eight years of relevant experience
• Experience in project management and initiative deliveries
• Strong computer skills and knowledge
• Experience in managing payment products, processes and procedures and cash management is an asset
• Interest in compliance and risk
• Knowledge of payment networks (SWIFT, Murex, Bankmate), an asset.
• Rigor, excellent stakeholder management capacity
• Ability to influence, collaboration
• Bilingualism (spoken/written) French and English, essential

Your benefits:

Upon hiring, you will be eligible for a wide range of benefits. In addition to competitive compensation, we offer attractive benefits for you and your family:

• Health and wellness program, including many benefits
• Flexible group insurance
• Defined benefit pension plan
• Employee Share Ownership Plan
• Employee and family assistance program
• Preferred banking services
• Volunteer program
• Telemedicine
• Virtual sleep clinic

These are just a few of the many benefits we offer. We've rolled out a number of additional measures to ensure your health, safety and wellbeing during the pandemic.