Christchurch Emergency Department (ED) is the largest ED in the South Island seeing more than 101,000 patients per year and covers a population catchment area of 500,000.  We are part of a dynamic multidisciplinary team in the Emergency Department at Christchurch Hospital.

The Ed Administration roster is 24 hours, 7 days per week. It is critical applicants are able and willing to work the full range of day, night and weekend shifts. 

This is a busy and demanding role, being the initial point of contact for patients arriving at the Emergency Department and ensuring patient management systems are accurately updated and processes carried out in a timely manner.

You will have good keyboard / computer skills, an ability to communicate effectively, have cultural awareness and be able to demonstrate an ability to work and contribute within a team environment. A sound administration background is essential.  Knowledge of patient management systems would be advantageous.

In this role you will be responsible for:

• Administration of the CDHB patient management system
• Prioritising competing admin tasks for efficient patient flow
• Processing patient information, records and Accident Compensation information
• Showing respect and maintaining confidentiality of information
• Providing great customer service to patients, staff and whanau
• Having empathy, being calm under pressure, and attentive to detail

Mō mātou | About Us

-Ko ngā tāngata, te mātua mahi - Putting people at the heart of all we do-

We are committed to honouring Te Tiriti o Waitangi and its principles by ensuring our partnership with Māori are at the forefront of all our conversations. We believe in improving, promoting, and protecting the health and well-being of the Canterbury and the West Coast community.

The culture at Canterbury District Health Board, is driven by our Ä Mātou Uara (Our Value-------s):

• Care and respect for others - Manaaki me te whakaute i te tangata.
• Integrity in all we do - Hāpai i ā mātou mahi katoa i runga i te pono.
• Responsibility for outcomes - Te Takohanga i ngā hua

Ngā hua | Benefits of working at CDHB

When you work at the Canterbury District Health Board, you are part of a wider whānau that will support you along your journey. We offer great coaching, mentoring and learning outcomes for all staff. We are always improving our facilities across all campuses and have amazing discounts from select retailers, restaurants and businesses. At the DHB, you are part of something greater than yourself and encouraged to be your unique self