About the business

The Australian School of Commerce aims to support students to achieve their lifelong educational and career goals by offering a range of vocational courses. The Australian School of Commerce is committed to providing practical approaches to delivering quality education to International students.
By focusing on both theoretical and practical knowledge, the Australian School of Commerce endeavours to bridge the knowledge gap between students and industry requirements. Committed to an outstanding study experience, the School’s highly competent and passionate staff will make each student’s educational experience a unique one.

The Australian School of Commerce is currently looking for an experienced Administrative Support Officer/ Student Services to join our team on a full-time basis. Working with extremely supportive management team, great team members from all around the globe and a challenging and dynamic environment will ensure you grow and help our business grow as well.

About the role

The Administrative Support Officer Roles play a key part in processing student data, ensuring all documentation is compliant, systems administration and customer satisfaction.

Skills and experience

• Previous experience in a similar role within a Registered Training Organisation (RTO) or other Education/Training organisation
• Demonstration experience managing student records and data using a student management and/or student learning platform – VETrak experience preferred
• The ability to manage AVETMISS and other reporting
• Quality Assurance Checks
• Act as the first point of contact for students and external clients and assist with various enquiries
• Qualification Issuance
• Proven organisations skills with the ability to manager competing deadlines, at time under pressure whilst ensuring a high level of attention to detail
• Assist in the development of processing instructions

Essential requirements for the role:

• Can take own initiative as required
• Has a friendly and professional phone manner
• Excellent communication skills and ability to work with a range of stakeholders
• Team player who takes ownership and responsibility, shows initiative and ensures follow through
• Willingness to jump in and help
• Proven ability to successfully work remotely
• Is able to follow direction when provided
• Intermediate to advanced computer skills
• Has exceptional attention to detail

Sound like you?

If this sounds like you, please click the apply link and ensure you attach an up-to-date resume and cover letter. Please complete all contact details including your email address for a prompt acknowledgement of your application.

Please note:

• Only shortlisted candidates will be contacted
• Only applications sent through the SEEK portal will be reviewed. 

Employer questions

Your application will include the following questions:

• Do you have experience working for a registered training organisation (RTO)?
  
  
• Which of the following statements best describes your Covid-19 vaccination status?
  
  
• How many years' experience do you have as an Administration Support Officer?
  
  
• Which of the following Microsoft Office products are you experienced with?