Do you work well with others to support your manager and achieve team objectives?

Are you looking to grow in a dynamic workplace that’s bustling with change and opportunities?

Join the Customer Experience Centre team in Sherbrooke where your role will be to provide administrative support to the Senior Manager and their team.

As an Administrative Assistant, you will independently support the department in various administrative tasks such as:

Drafting, revising and improving various letters and documents

Preparing presentations or improving their formatting

Welcoming and directing visitors by providing courteous and high quality service to ensure the satisfaction of internal and external stakeholders

Managing calls by answering questions and ensuring that calls are returned

Your day-to-day tasks :

Keep your manager’s agenda up to date, make their appointments, coordinate the logistics of meetings and trips, and suggest improvements to ensure work efficiency

Independently monitor the budget and provide your manager with the reasons for budget discrepancies

Be fully proficient with all the software required for your duties

Serve as a resource for all employees in your sector when anyone requests information about the Bank's administrative policies and procedures

Support sector managers by completing certain administrative tasks.

Required skills:

High school diploma and 3½ years of relevant experience or a college diploma and 1½ years of relevant experience

Secretarial experience, an asset

Experience in proactively managing an agenda

Experience working with various collaborative tools such as Yammer, SharePoint, Teams, etc., an asset

Excellent knowledge of the Microsoft Office suite (Word, Excel, PowerPoint, Outlook)

Self-starter, proactive, and good collaborator

Open-minded and adaptable

Very skilled at determining priorities and emergencies

Autonomous and good organizational skills

Diligent and professional

Good people skills and client-centric

Bilingualism, spoken and written (English and French)

***Note that the candidate will be required to take grammar tests in English and French.

Your benefits:

Upon hiring, you will be eligible for a wide range of benefits. In addition to competitive compensation, we offer attractive benefits for you and your family:

Health and wellness program, including many benefits

Flexible group insurance

pension plan

Employee Share Ownership Plan

Employee and family assistance program

Preferred banking services

Volunteer program

Telemedicine

Virtual sleep clinic

These are just a few of the many benefits we offer. We've rolled out a number of additional measures to ensure your health, safety and wellbeing during the pandemic. 

 We're putting people first

We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people.   Our mission is to have a positive impact on peoples' lives.

Our core values of partnership, agility, and empowerment inspire us,  and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees. 

We want our recruitment process to be fully accessible. If you require accommodations, feel free to let us know during your first conversations with us.

We welcome all candidates! What can you bring to our team?