As an Administration Officer, you will be a key member of the District Supported Resolutions Team, which is part of the Maori, Pacific and Ethnic Services (MPES) team. You will support and enable the team to undertake key work in supporting the community and local Iwi to achieve better outcomes for all. The key area of Supported Resolutions is Te Pae Oranga community panel, which deals with offences outside of the justice system, providing better outcomes for participants (offenders) and victims. The role will support the wider Canterbury MPES team.

 The successful candidate will have experience in administrative tasks which includes (but is not limited to), data entry, email communication, NIA file reassignment and updates, and confidence in professional communication with various partners and stakeholders both internally and within the community and wider district. Familiarisation and experience with NIA, Outlook, Word, Excel, and Adobe, with good typing skills is preferred.

If you love working to support our community and want to contribute towards better outcomes for participants and victims, this is the job for you.

 Key Accountabilities:

• Provide day to day admin support for Supported Resolutions and MPES
• Facilitate efficient records and documentation for Te Pae Oranga referrals and internal data
• Manage email referrals and communication and monitor general calendar events and reminders
• Manage NIA file assignment and maintain records and updates
• Partnerships and Communication – demonstrate experience with partnering to effectively achieve supportive resolutions.
• Cultural Confidence – open to understanding the diverse cultures within our community in order to identify issues and enable appropriate solutions.
• Continuous Improvement – have the ability to identify problems and work innovatively towards solutions that have strong cultural and community-based considerations
• Individually Responsible and Accountable – Being accountable for your performance and taking responsibility for your contribution and development.
• Committed – Striving to be the very best in all that we do and behaving in a way that gains trust and confidence.
• Embodying Whakamana leadership – Enhancing the mana and waiora (well-being) of others, so that we can all be safe and feel safe.

 Special Requirements: 

• Reside within Canterbury

 What you'll bring

Being part of the Police whānau is about being our best to ensure our communities are safe and feel safe. Our Core Competencies provide a shared understanding of the behaviours, leadership and technical competence required for success at each level of Police. Whilst we are looking for skills, knowledge and experience relevant to the role, we also place high importance on your state of mind, the alignment of your values with ours, your ability contribute to a high performing team, and the way that you lead yourself or others.

• Fully proficient in administration, with the ability to work effectively individually and in a team environment
• Good communication skills both verbal and written
• Good relationship building skills and ability to work in partnership with both internal and external stakeholders
• You will also need the following certifications: First Aid Certification for non-constabulary.