Full Time Administration Assistant for Mens Health Clinic - Northern Suburbs - Immediate Start

Our small team is on the hunt for our next Administration Assistant on a full time basis.  If you're committed to providing excellent customer service, can juggle various tasks, have an eye for detail, then we would love to hear from you.  If your looking for a change in your career where you can help others everyday, this could be it!  The right person will grow in this role, as there are opportunities to move into management. We are a busy Telehealth clinic, so we don't have patients visit the clinic, all our communication is based via email and telephone.  We will be providing training to the person that joins our team, so even if you have had previous admin experience but not in the medical field, we would still like to hear from you. If this sounds like a position that will interest you, please provide a cover letter with details on why you think this position will be suited to you.

Monday to Friday hours…no weekends!

Your duties will include

• Assisting patients to schedule appointments
• Registering patients (Collecting & entering patients details)
• Contacting patients for follow up appointment bookings and necessary information needed
• Contacting pathology laboratories and upload patient results for the treating doctor to review
• Supporting the Practice Manager in various duties
• Updating patient data/medical records
• Assisting/following up with patients to arrange tests when necessary
• Processing of payments 
• Working closely with Medical Practitioners in the clinic
• Send out letters as required
• Patient liaison via email and telephone

We are located in the Northern suburbs, with close proximity to the freeway.  

Experience Required

• Experience in Administration
• Excellent English proficiency in both speaking and writing
• Able to multitask
• Must be able to work independently and also as part of a team
• Excellent telephone manner and good people skills/customer service
• Knowledge of patient management software Cliniko is a bonus but not essential
• Computer literate
• Experience with Apple Mac computer software
• Great communication skills
• Willingness to learn and adapt to the role requirements

You will be required to undertake a National Police Check and show proof of your Covid vaccination certification.

Please send your Resume to louise.menshealth@gmail.com

Applicants MUST have previous admin experience.