The opportunity

An opportunity exists for an Administration Assistant to support the operations of APM Assessment Services Objectives by undertaking administrative tasks and communications. You will ensure that the day to day business processes are completed to achieve overall team deliverables. This position given its nature is required to deliver a professional and confidential service whilst also demonstrating a high quality of customer service orientation.

Key responsibilities

• Using daily reports to generate printed documentation including client Support Plans and other letters
• Editing and printing documents, such as letters and client surveys
• Collation and distribution of mail
• Inputting data from client surveys into database and/or spreadsheet
• Creating reports from data as required
• Escalating any concerns to Clinical Advisor as required
• Providing professional and efficient administrative support to internal and external stakeholders
• Maintaining accurate documentation in both My Aged Care and Atlas database
• Ensuring no privacy breaches occur in the delivery of services

What we need from you

• High level accuracy and attention to detail, with the flexibility to organise and prioritise, work independently and deliver to tight deadlines
• Experience in providing administrative assistance in a corporate environment
• Advanced experience using Microsoft Office Suite
• Committed to working within a team environment
• Attention to detail with a result focused approach

Excellent communication skills when liaising with internal and external stakeholders